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AutoNation Hyundai Hilton Head - Service Center

Hardeeville, SC

4.5
582 Reviews

582 Reviews of AutoNation Hyundai Hilton Head - Service Center

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July 09, 2022

Only had interaction with Service Department but they were friendly and professional. The service advisor greeted me on my arrival and kept me informed on the status of my vehicle throughout the process. More

by luttermanr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Adelman
Jul 11, 2022 -

AutoNation Hyundai Hilton Head responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 08, 2022

Excellent service in the service department by serenity she is the best this was a tough time for me and she helped me get through it More

by carroll.gigi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sereniti
Jul 10, 2022 -

AutoNation Hyundai Hilton Head responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

July 08, 2022

Great communication from scheduling appointment to follow up emails and estimated time for service to be completed. Waiting area could have been cleaner with maybe some donuts with coffee when waiting. Ove More

by Santa Fe Sport
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Manager
Jul 11, 2022 -

AutoNation Hyundai Hilton Head responded

Hi Santa, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 08, 2022

Serenity is made for this job. She is very professional and personable. She listened carefully to our situation and promptly took the steps necessary to take care of things. We More

by regscoda
Recommend Dealer
Yes
Employees Worked With
Serenity
Jul 11, 2022 -

AutoNation Hyundai Hilton Head responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

July 07, 2022

I was very pleased with the service that I received. They were very polite and courteous . It was a pleasure to do Business with them. More

by Phyllis Moyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know his name
Jul 08, 2022 -

AutoNation Hyundai Hilton Head responded

Hi Phyllis, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 07, 2022

I’m thankful for having been worked into the schedule on such short notice. My problem was quickly identified and fixed. More

by Onlytal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serenity
Jul 08, 2022 -

AutoNation Hyundai Hilton Head responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 04, 2022

I made the first available appointment for a factory recall that could cause a fire internally, 5 weeks prior to my appointment. I hoped nothing would happen in the days leading up to July 1st! I entere More

by fjwjr15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica (MGR)
July 01, 2022

Sereniti was the most courteous, helpful and responsive service advisor I have dealt with in years. Everything was explained in layman's terms but precise. She is a valuable asset to your company. More

by Michaell0001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sereniti
Jul 04, 2022 -

AutoNation Hyundai Hilton Head responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 01, 2022

Brett Adelman was great, the tech I’m not sure. He checked my cabin filter and forgot to replace the stops that keeps the glovebox from falling down. When I got home to replace the cabin filter I More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tech I don’t know
Jul 04, 2022 -

AutoNation Hyundai Hilton Head responded

Hi Bob, thank you for leaving this detailed feedback about your experience with our dealership. If you would be willing to give us another chance in the future, please reach out to our General Manager at (843) 962-7743. We would appreciate the chance to turn your experience around.

July 01, 2022

Every representative that I interacted with was very professional and respectful. The young lady that handled much of my interactions was quick and honest in updating me about the status of my vehicle. More

by Watsonm32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serenti
Jul 04, 2022 -

AutoNation Hyundai Hilton Head responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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