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AutoNation Hyundai Hilton Head - Service Center

Hardeeville, SC

4.5
582 Reviews

582 Reviews of AutoNation Hyundai Hilton Head - Service Center

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August 11, 2022

The staff is extremely friendly and knowledgeable. The dealership was clean and welcoming. The only issue us that it took an hour and a half for an oil change and tire rotation, which seemed excessive More

by Lmarkovitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
Aug 15, 2022 -

AutoNation Hyundai Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 11, 2022

A bit slow in scheduled appointment. This was for oil and filter replace and recall. More

by Hokie67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot
Aug 15, 2022 -

AutoNation Hyundai Hilton Head responded

Hi, thank you for taking the time to leave us feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

August 09, 2022

AutoNation was great at scheduling a time for service that worked for me. The associate was attentive and professional. The car was washed before it was brought back to me. More

by too_heavy_chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett
Aug 12, 2022 -

AutoNation Hyundai Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 08, 2022

My service appointment was handled super. The personnel are very polite and keep you informed as to how the service is coming along. Always great people to deal with. More

by ltrem1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sereniti
Aug 12, 2022 -

AutoNation Hyundai Hilton Head responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 05, 2022

Brett was very helpful, kept me totally apprised of the service needs. His communication was excellent. More

by michael33starr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett
Aug 08, 2022 -

AutoNation Hyundai Hilton Head responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Hyundai Hilton Head! Please don't hesitate to reach out if there's anything additional we can do for you.

August 05, 2022

Good experience. I did not wait long for anything. The personal was wonderful especially the young man that was at the front desk. More

by Wahlbergirene6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know any of their names but I was treated good by everyone.
Aug 08, 2022 -

AutoNation Hyundai Hilton Head responded

Hello, We are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

August 05, 2022

Wonderful service. Brett kept me informed the whole time. Love how they communicate via text message with pictures. More

by Mc21443
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett
Aug 08, 2022 -

AutoNation Hyundai Hilton Head responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

August 05, 2022

The rep I dealt with was courteous, professional and sought me out in the busy showroom to explain the work on my car as well as letting me know the work status and when the estimated completion time wa More

by Steve S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Female behind front desk, dont recall her name; appeared to be new and very confident
Aug 08, 2022 -

AutoNation Hyundai Hilton Head responded

We are pleased to hear you had such a positive experience with us, Steve! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 05, 2022

Service Department seems to be understaffed. When first contact appointments being scheduled way too far from call! More

by judgedjb37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey
Aug 08, 2022 -

AutoNation Hyundai Hilton Head responded

Thank you for reaching out to us. Your opinion plays an integral part in our customer service. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (843) 962-7743. We hope to hear from you.

August 05, 2022

Serenity was a great help. She kept us posted on the progress and the tire was repaired in less time than promised. More

by ccwetmorejr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serenity
Aug 09, 2022 -

AutoNation Hyundai Hilton Head responded

Hello there! Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

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