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AutoNation Hyundai Hilton Head - Service Center

Hardeeville, SC

4.5
582 Reviews

582 Reviews of AutoNation Hyundai Hilton Head - Service Center

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August 19, 2022

An organized and efficient service department. However, staff shortage is notable and understandable. Practical operation procedures are clearly in place. The staff is obviously knowledgeable and More

by billbar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
Aug 24, 2022 -

AutoNation Hyundai Hilton Head responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Hyundai Hilton Head. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 17, 2022

Great very prompt very efficient service! And left the dealership with a freshly washed vehicle. More

by CZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mims
Aug 20, 2022 -

AutoNation Hyundai Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 17, 2022

The service representative was great. The waiting area had free food and drinks available. You get a complimentary car wash. More

by normadrayton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Harvest
Aug 20, 2022 -

AutoNation Hyundai Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 16, 2022

Bad customer service, you don’t have enough technicians. Busy doing paperwork. Too long for service More

by Guillovar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The staff receiving the car
Aug 22, 2022 -

AutoNation Hyundai Hilton Head responded

Hello Guillovar, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (843) 962-7743. We hope to hear from you.

Aug 23, 2022 -

Guillovar responded

My car needs to go back to the dealer. They replaced the battery last week, but the car after driving stars to turn itself off. I called the dealer for an appointment and they say the next appointment is in NOVEMBER 17. What do I need to do.

August 16, 2022

Great service in person, but follow up communication is poor. My car has been there since February waiting on parts. I was supposed to receive weekly updates on progress, but that has never happened. More

by Islandgal
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mickey
Aug 23, 2022 -

AutoNation Hyundai Hilton Head responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 15, 2022

great service good customer service good timing clean environment efficient service web site is efficient More

by habibipol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
several
Aug 19, 2022 -

AutoNation Hyundai Hilton Head responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 14, 2022

Excellent and friendly staff and always helpful . Very knowledgeable about the maintenance and what is required for my vehicle. Great customer service all round . More

by helen_gorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sereniti
Aug 18, 2022 -

AutoNation Hyundai Hilton Head responded

Hi Helen, thank you for your kind review; we are happy to pass along your comments to the staff here at AutoNation Hyundai Hilton Head! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 14, 2022

Your promise of refunding my $121. 72 still has not taken place. I was supposed to have happened on the 12th of this month. All of this could have been avoided if your staff had paid More

by jimdickie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mickey Harvest
Aug 19, 2022 -

AutoNation Hyundai Hilton Head responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

August 12, 2022

We took our Hyundai in for service because the AC inexplicably quit during both legs of a a long and very hot RT car trip. We bought the car new 8 years ago and never had a similar problem. They fixe More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett
Aug 15, 2022 -

AutoNation Hyundai Hilton Head responded

Hi Barbara! We're so happy we were able to help you out! If you need more help, our team is available to talk -- safe travels!

August 12, 2022

Always had a good experience with our dealer. The waiting area is clean and people friendly. More

by mikedebkusiak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager, Service Technician
Aug 17, 2022 -

AutoNation Hyundai Hilton Head responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

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