AutoNation Hyundai Hilton Head

The Dealership and sales people are great. Sale people & sales manager are so easy to work with. Service has had a problem this past year with getting mechanics to work. They seem get behi Sale people & sales manager are so easy to work with. Service has had a problem this past year with getting mechanics to work. They seem get behind and cannot satisfy the customers that are in need of warranty of necessary service items. Regular service seems to run fairly smooth. When it comes to service repair work you need to have the talent and dedication to the job to make the dealership service area run a lot smoother. Good mechanics are hard to come by and they should be paid for their expertise and again dedication to helping the customer. More

We have used this dealership since 2015 and we’ve always been treated well and have been happy with the quality of the service. been treated well and have been happy with the quality of the service. More

Wonderful customer service! Not pushy at all! Adrian was the best! Have already recommended them to a friend who is looking for a new car☺️ Not pushy at all! Adrian was the best! Have already recommended them to a friend who is looking for a new car☺️ More

With an issue that has been ongoing for couple months, the team at the dealership worked with us to get it resolved! It was a true team effort & although a small issue they made me feel like I was the on the team at the dealership worked with us to get it resolved! It was a true team effort & although a small issue they made me feel like I was the only client at the service center! The GM checked in a few times. Could not be happier with service tech Angela, salesman Anthony & GM John! Thank you all! More

The dealership has a very open atmosphere but, peaceful. The way the departments are arranged allows you to enjoy the feel of the space you're in without distraction. The staff was very friendly as I sat, The way the departments are arranged allows you to enjoy the feel of the space you're in without distraction. The staff was very friendly as I sat, waited and watched. My advice to upper management (GM, Sales) is to not allow the process to become somewhat airy for the customer by steadily looking them in the eye across the room and NOT ONCE coming over to congratulate or speak to them after or during the sale. I didn't mention during my purchase that I recently came from 19 years in the auto industry (from sales to management). The general manager on a slow day, which this was, makes it their business to personally thank the customer for their business. But here, even after the sale, still nothing! The upper management individuals just sits, stares and ignores the customer spending thousands of dollars in their dealership. At least try to look like you appreciate your guest. Anyways... ???other than that, the salesman was very efficient, we were in and out in about 3 or so hours. This is our 4th Hyundai, 3rd Santa Fe and one Elantra. We are a Hyundai family who purchased from Hendricks in the past (great experience) so considering AutoNation was a big decision for us. I would like to thank those who showed gratitude and appreciation for our purchase. More

I have always had a pleasant experience with Brett in service. He's been patient with my questions and concerns, and explained all my options to satisfaction. He also communicates very well whether I'm w service. He's been patient with my questions and concerns, and explained all my options to satisfaction. He also communicates very well whether I'm waiting for my car or if I have to drop off. Really like the texting option. More

Excellent service from both parts and service counter personnel. Hit estimated service time on the button, appreciated phone call upon completion of service. personnel. Hit estimated service time on the button, appreciated phone call upon completion of service. More

Understaffed but comfortable waiting area. Polite but disinterested. No sense of service urgency. So, just like every other miserable dealership experience. Polite but disinterested. No sense of service urgency. So, just like every other miserable dealership experience. More

Had a great experience with Hyundai which is hard to say when you’re car shopping! Anthony was great in sales. Not pushy at all which makes me want to run for the door. He listened and asked the right que when you’re car shopping! Anthony was great in sales. Not pushy at all which makes me want to run for the door. He listened and asked the right questions. Financing was easy and fast. More

Not only did Auto Nation hold my veloster hostage for Over two weeks before they EVEN LOOKED AT IT, but when they did, "the mechanics" could NOT figure out what was wrong with it!!!The car computer showe Over two weeks before they EVEN LOOKED AT IT, but when they did, "the mechanics" could NOT figure out what was wrong with it!!!The car computer showed no error message. So that means that any mechanic gets to suck his thumb and know nothing. What's wrong with this picture??? No skill, where are a mechanic's skills today. Do they get to go to an IT guy??? the verdict was NADA ??? charge was $0. How could you charge for such a disgrace. BUT i still have the same problems as before!! Thanks a lot for NOTHING More