AutoNation Hyundai Hilton Head

Easiest car purchase I ever made! ! Anthony was very friendly, professional and knowledgeable about my Palisade. He stayed in constant contact via emails and texts thru the entire pro ! Anthony was very friendly, professional and knowledgeable about my Palisade. He stayed in constant contact via emails and texts thru the entire process, from my initial selection to my Palisade Calligraphy's arrival. Chris was also instrumental in adding to my comfort level by explaining all financing and warranty options available and giving me overnight to decide on them. He then had all the paperwork ready for me to sign the following day. Even the Managers and other salesmen were very welcoming when I came in each time, making me feel at home. The customer service is exceptional and I look forward to being a Hyundai owner and client of Anthony's for a very long time. More

Very nice to work with! Got us in and out as quickly as possible! Thank you! Happy Got us in and out as quickly as possible! Thank you! Happy More

Upon arrival the sales rep Anthony greeted us in a very respectful and professional way. Anthony made the whole process easy, enjoyable, making it a sure bet I would highly recommend him to anyone. respectful and professional way. Anthony made the whole process easy, enjoyable, making it a sure bet I would highly recommend him to anyone. More

Amazing service and great customer service. First time user of this dealership however it seems that it won't be my last. Worth the drive from Savanah. First time user of this dealership however it seems that it won't be my last. Worth the drive from Savanah. More

Anthony made buying our Santa Fe extremely easy and fun. Tyler is the paperwork man that made 2 hours almost seem like 10 minutes Both of these employees should be recognized for there hard work and helpi Tyler is the paperwork man that made 2 hours almost seem like 10 minutes Both of these employees should be recognized for there hard work and helping a stressful car buying experience enjoyable. A credit to there profession More

Good progress updates,very fast turn around,everything done in a timely manner,and very satisied. done in a timely manner,and very satisied. More

I do not feel as if my concerns for my car are listened too. I feel like they dismissed my issues with the washer fluid pressure. Just said that’s how it is when it wasn’t like when I bought it. too. I feel like they dismissed my issues with the washer fluid pressure. Just said that’s how it is when it wasn’t like when I bought it. More

Very efficient, professional and friendly. Made sure that what I wanted is what I got!! Would recommend them to anyone. Made sure that what I wanted is what I got!! Would recommend them to anyone. More

Brought my 2021 Santa Fe to AutoNation Hyundai Hilton Head on Thursday, August 25th for a problem with the remote park assist. Upon arrival, I asked Mickey, the service advisor if I could demonstrate the Head on Thursday, August 25th for a problem with the remote park assist. Upon arrival, I asked Mickey, the service advisor if I could demonstrate the problem. I did and he took the key fob and verified it himself. I told him it had been working properly until about two months ago. Before I left, I asked that he contact me if there would be any charge for the repair. He assured me that it was a warranty issue. By 4 PM I had not heard from them so I called. Jessica, the service manager took the call. She told me she Carfaxed my car and found record of a rear end accident. I told her yes that was true, it had been completely repaired in August 2021 by Hollingsworth Auto Repair in Savannah, Georgia, an authorized repair shop for Hyundai. She said there were some problems with the rear sensor connections, and it would not be covered by the warranty. I asked her to make sure everything was documented so I could discuss it with Hollingsworth’s. She said it would be. When I went to pick up the car, I read the invoice and there was no mention of any problems with the sensor wiring by the service advisor or the technician, nor did they say there was any problem with any connections, only that the technician performed “variant coding” to make sure system settings were correct. Once done, he tested it and said it was working properly. I tried it myself before we left and it was working. I was charged $169.62 for the service. So, in the end the problem was fixed but I don’t feel I was given a good explanation as to why it was not covered by the warranty. Another thing that was not discussed was on page 2 of the invoice was a campaign T8N TCU update. (Please correct me if I am wrong, TCU is the Transmission Control Unit?). Could this have been what (or at least partly) was causing the problem I brought it in for? The transmission was engaging and surging very abruptly when put into reverse, both when using the remote park assist and during normal driving. After that update, it is much smoother, as it was when the car was new. Update to review: Shortly after I submitted this review, I received an email from the dealer saying to contact the General Manager. I discussed the review with Mr. John Lyons, the General Manager. He understood the problem and agreed to refund the fee on the service invoice since it was a warranty repair. Rather than refund my credit card, he decided to have a check cut which I received today, 10/24/2022 by FEDEX. Thanks to Mr. Lyons for his help with matter. More

This is my fourth car purchased from CJ. No hard sell, very knowledgeable and responsive. Delivers on commitments and follows thru. Tyler in Finance was also great. No hard sell, very knowledgeable and responsive. Delivers on commitments and follows thru. Tyler in Finance was also great. More