AutoNation Hyundai Hilton Head

Excellent The entire experience was pleasant and perfect. I will definitely stay with this dealership for a long time and hopefully the staff will remain. What The entire experience was pleasant and perfect. I will definitely stay with this dealership for a long time and hopefully the staff will remain. What a great surprise. More

Car Buying Made Easy We did our homework. We had a car picked out from their internet web page which shows inventory available (also shows pictures of staff). I phoned my We did our homework. We had a car picked out from their internet web page which shows inventory available (also shows pictures of staff). I phoned my Client advisor of choice and ask if he would get stock #xxxx ready for a test drive. We agreed on a time. Prior to leaving for the test drive I ask him to have an "out the door" price ready for us when we got back. Afterwards we discussed what we "didn't like about the drive" with our Client Advisor. All it took was a different option package (on the lot)and "we liked". We ask him to get us an "Out the door price" on our new selection. Price quoted, offer quoted, offer accepted, finance paper work began. Total dealership time roughly 90 min. More

Leasing a Great Option Didn't know about leasing in such detail. Costs seem to be in line or better than actual outright buying. Also provides a way out in 3 yrs if not co Didn't know about leasing in such detail. Costs seem to be in line or better than actual outright buying. Also provides a way out in 3 yrs if not completely sold on the vehicle or if circumstances change. Get some knowledge about this BEFORE you start negotiating terms. There are some extra costs that are needed to protect you and the car. Also, figure your actual trade-in valuation when getting the final lease price. More

Thank you Alex Alex was great to work with and didn't pressure me at all, if anything I pressured him. I would recommend Alex and the dealership to any if my friends Alex was great to work with and didn't pressure me at all, if anything I pressured him. I would recommend Alex and the dealership to any if my friends. More

purchase of new sonata this was our second purchase of a sonata from this dealership first purchase was a 2009 sonata we have been happy with both car and dealership this was our second purchase of a sonata from this dealership first purchase was a 2009 sonata we have been happy with both car and dealership More

Bait and Switch? Called the dealership before driving over 2 hours to view a particular car. They confirmed the vehicle was on their lot and that I would be able to te Called the dealership before driving over 2 hours to view a particular car. They confirmed the vehicle was on their lot and that I would be able to test drive that evening. After arriving they did not have the car and said it was located at another dealership the company owns an additional hour away. One explanation of this was that they had tried to call and let me know; however, I looked through my phone and did not have a single missed called. They wanted my personal information for financing and instantly tried to talk me into another vehicle. When I made the point of saying I was not interested in other vehicles, one person did mention going to the other dealership but then that was not followed through with either. It felt very much like the bait and switch game. While I understand people have bad or off days, it was a very unprofessional atmosphere - I could hear the GM yelling at the salesman down the hall. The salesman was friendly but everything else about this experience was something I have never encountered before. To top the experience off, I called the dealership the next morning where they said the car was located and this dealership could not locate the car either. Will definitely never recommend this company to a friend or anyone for that matter. More

Nice car and nice customer service Shawn Simpson is professional and only sold me what I wanted and did not try to push unneeded features. When it comes to extended warranties, ensure y Shawn Simpson is professional and only sold me what I wanted and did not try to push unneeded features. When it comes to extended warranties, ensure you understand the warranties that come with the car and what you are signing. More

Smooth and quick transaction! Everything was easy, seamless, they got me the best price and there was no pressure at all! This is my second car from this dealership! Everything was easy, seamless, they got me the best price and there was no pressure at all! This is my second car from this dealership! More

concern about customer satisfaction All the people I encountered at the dealership were eager to answer any questions I had and they made sure I was totally informed about the vehicle an All the people I encountered at the dealership were eager to answer any questions I had and they made sure I was totally informed about the vehicle and the extras. They welcomed me back on subsequent visits with the same caring attitude. More

Excellent Car Buying Experience My wife and I had an excellent experience purchasing our new Hyundai Santa Fe Sport from Hilton Head Hyundai. The entire staff was friendly and acces My wife and I had an excellent experience purchasing our new Hyundai Santa Fe Sport from Hilton Head Hyundai. The entire staff was friendly and accessible, especially our salesperson (Alex Moore) and the General Manager (Michael Butt). We arrived at the showroom in the late morning and drove our new Hyundai off the lot later that afternoon. The car was perfectly prepped and we've thoroughly enjoyed ownership, so far. Highly Recommended! More