AutoNation Hyundai Hilton Head

I initially called with a tire issue on Monday, July 17, 2023. Spoke with a female who assured me she'd have someone call me back in 10 minutes or so. I called back the following morning (7/18/2023) and l 2023. Spoke with a female who assured me she'd have someone call me back in 10 minutes or so. I called back the following morning (7/18/2023) and left a message pertaining to my tire issue. I almost immediately received a response from Angela in service. This young lady was fantastic with obtaining my information and getting me in the next day (7/19/2023) to resolve the issue. I explained to her how I couldn't get routine service / oil change scheduled for many weeks with their online application. Angela assured she'd have the oil change and recall service done at the same time as the tire. She also gave me her direct contact information to schedule future services. You are very fortunate to have a person like Angela working at Hyundai. More

My rep was very knowledgeable and professional. Easy to work with. It did take a Lonny time about 2 1.2 hours for service. Surroundings were comfortable and made it doable. Easy to work with. It did take a Lonny time about 2 1.2 hours for service. Surroundings were comfortable and made it doable. More

The wait was reasonable and the safety service patch was appreciated. We did wait several weeks but that was because of our schedules, not the dealership. appreciated. We did wait several weeks but that was because of our schedules, not the dealership. More

Waited 3 1/2 hours for an oil change. Also waited months to even get in . I needed a new tire a few months ago because of a blowout and I couldn’t even get my car in to get a new tire. I Also waited months to even get in . I needed a new tire a few months ago because of a blowout and I couldn’t even get my car in to get a new tire. I had to go somewhere else to get one. More

Service department did not do what was scheduled, oil change and tire rotation. Did not rotate and had to bring it back. change and tire rotation. Did not rotate and had to bring it back. More

The staff was very courteous and professional. Customer waiting area was very comfortable and quiet. Overall experience was A+ Customer waiting area was very comfortable and quiet. Overall experience was A+ More

Very good customer service lots of patience understanding determine to help his customer to get a car and very pleasant. determine to help his customer to get a car and very pleasant. More

Mickey in service is a true professional. His sparkling personality and caring attitude are really appreciated. He is a real asset to your organization. He is very calm and collected in the f His sparkling personality and caring attitude are really appreciated. He is a real asset to your organization. He is very calm and collected in the face of supply chain problems. More

It is always a pleasure to be serviced at Hilton Head Hyundai- Brett and all the staff that we come in contact with are courteous, professional and our service is always timely. They routinely update us Hyundai- Brett and all the staff that we come in contact with are courteous, professional and our service is always timely. They routinely update us as to the progress of our vehicle. I feel that we are in good hands when we are there. The new facilities are beautiful and comfortable. More

Knowledgeable, caring, attentive, and patient are all words I will use to describe my experience at AutoNation. words I will use to describe my experience at AutoNation. More