AutoNation Hyundai Columbus - Service Center

Terrible customer service, rude and blames the customer for problems caused by the dealership and he is the service manager. for problems caused by the dealership and he is the service manager. More

I called all over the state of Alabama to get my sunroof repaired because it flew off due to a recall that Hyundai would not honor. No one could help me. I finally called Hyundai Columbus and the service Ma repaired because it flew off due to a recall that Hyundai would not honor. No one could help me. I finally called Hyundai Columbus and the service Manager Brennan was very helpful and made sure that he would take care of me and he did just that. More

My car had a known engine defect from the manufacturer. On four occasions, I took the car to the service department due to very obvious issues related to the engine. Each time, they completed and charged m On four occasions, I took the car to the service department due to very obvious issues related to the engine. Each time, they completed and charged me for unnecessary services that were unrelated to the known issue, and each time they assured me that it was safe to drive. Each time, they assured me that when the engine ultimately failed, they would replace it at no cost. I believed them. Finally, the engine seized. I had it towed, only to find out that they would not replace the engine as they'd assured me they would. The vehicle had been unsafe to drive, and they'd misled me about the repairs. Had they been open and transparent up front about options and safety, I would have been glad to work with them. More

Service was fine. Had longer due to a part ordered. What I don’t understand is when I called the dealership…told them engine light and oil light on and I was scared to drive it. The manager said it w What I don’t understand is when I called the dealership…told them engine light and oil light on and I was scared to drive it. The manager said it would be three weeks before they could see me. I told them I would see if I could see someone sooner. No luck. I tried calling back and could not get through so I booked online and got in NEXT DAY! Why if I go online I get in. When I went to dealership the next morning, there was no one in line for service…….No One! ????? Service guy I worked with was nice and kept me informed. More

Couldn't fix my car. Waited 2 hours. Staff was very nice and helpful but no one could help me and helpful but no one could help me More

Justin kept meUpdated on my service being done. Very Justin kept me Updated on my service being done. Very professional. Ask for him if you take your car in for service he will take good care of you Justin kept me Updated on my service being done. Very professional. Ask for him if you take your car in for service he will take good care of you More

Team took care of a difficult problem with my vehicle and kept me informed each step of the way. kept me informed each step of the way. More

Very professional and thorough! The technicians kept me informed every step of the service process. I will try to use this location again in the future! informed every step of the service process. I will try to use this location again in the future! More

Justin was very nice and helpful, he kept me up to date with what was going on with my vehicle. I had a very good experience there. with what was going on with my vehicle. I had a very good experience there. More

After my oil change I opened the engine compartment and it was full of oil in different places. The technician even spilled some oil at the top of my front bumper. it was full of oil in different places. The technician even spilled some oil at the top of my front bumper. More