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AutoNation Honda at Bel Air Mall - Service Center

Mobile, AL

4.6
394 Reviews

394 Reviews of AutoNation Honda at Bel Air Mall - Service Center

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December 09, 2022

Great customer service and superb communication and awesome listening. The customer comes first at this dealership and it’s like family. This dealership has your back and then some. Service is lead by More

by tjbrown1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie, Michelle
Dec 12, 2022 -

AutoNation Honda at Bel Air Mall responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 09, 2022

Brian was the guy I was dealing with he was extremely helpful and let me know what everything was going ok and asked if I want it done let me know the price. Extremely pleased with Brian and the facility More

by Morgans4bigal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Dec 12, 2022 -

AutoNation Honda at Bel Air Mall responded

Hello Morgan, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 06, 2022

Straight forward people very honest and very polite people, very clean staff is wonderful and service was great. More

by Bamaangel20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Dec 09, 2022 -

AutoNation Honda at Bel Air Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 06, 2022

Hershell, Brian and India. ..all excellent staff members. I have been a long-time customer and have leased several Odyssey Vans. Best van to accommodate my daughter's wheelcha More

by Ruth
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Hershell, India
Dec 09, 2022 -

AutoNation Honda at Bel Air Mall responded

Hi Ruth, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Dec 09, 2022 -

Ruth responded

I definitely will do so!

November 29, 2022

I brought my husbands truck in to be serviced, I was greeted at the truck. Everyone was so professional at their work. Offered coffee and hot chocolate, they also have vending machines. The lounge was v More

by katiemitchell27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Nov 30, 2022 -

AutoNation Honda at Bel Air Mall responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 29, 2022

After trying hard they finally found the problem. Very successful. Thank you very much.Thanks More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian J
Nov 30, 2022 -

AutoNation Honda at Bel Air Mall responded

Hi Beth! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 28, 2022

EXCELLENT SERVICE AND THE PERSON THAT HELPED ME WAS EXCELLENT AS WELL. VERY SATISFIED WITH WORK AND SERVICE More

by ddodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CANNOT REMEMBER
Nov 29, 2022 -

AutoNation Honda at Bel Air Mall responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 27, 2022

Car was recently serviced but it's still having issues with the engine hesitating. This will be my 3rd time having it looked at. I'll more than likely have to take it somewhere else after this. More

by jharirobinson87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Nov 28, 2022 -

AutoNation Honda at Bel Air Mall responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda at Bel Air Mall take our reviews very seriously. If you are willing, please call our General Manager at (251) 202-2023 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

November 20, 2022

Great and quick service and kindly atmosphere i would suggest to go there all the time More

by Mejust4u1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 23, 2022 -

AutoNation Honda at Bel Air Mall responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 19, 2022

Both times I brought in my vehicle for assistance/servicing, the staff was very helpful and friendly. Ms Michelle Bradford was especially helpful and gracious with her time in trying to he More

by ac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bradford
Nov 23, 2022 -

AutoNation Honda at Bel Air Mall responded

Hello, we are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

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