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AutoNation Honda at Bel Air Mall - Service Center

Mobile, AL

4.7
392 Reviews

392 Reviews of AutoNation Honda at Bel Air Mall - Service Center

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December 06, 2022

Straight forward people very honest and very polite people, very clean staff is wonderful and service was great. More

by Bamaangel20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Dec 09, 2022 -

AutoNation Honda at Bel Air Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 06, 2022

Hershell, Brian and India. ..all excellent staff members. I have been a long-time customer and have leased several Odyssey Vans. Best van to accommodate my daughter's wheelcha More

by Ruth
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Hershell, India
Dec 09, 2022 -

AutoNation Honda at Bel Air Mall responded

Hi Ruth, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Dec 09, 2022 -

Ruth responded

I definitely will do so!

November 29, 2022

After trying hard they finally found the problem. Very successful. Thank you very much.Thanks More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian J
Nov 30, 2022 -

AutoNation Honda at Bel Air Mall responded

Hi Beth! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 29, 2022

I brought my husbands truck in to be serviced, I was greeted at the truck. Everyone was so professional at their work. Offered coffee and hot chocolate, they also have vending machines. The lounge was v More

by katiemitchell27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Nov 30, 2022 -

AutoNation Honda at Bel Air Mall responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 28, 2022

EXCELLENT SERVICE AND THE PERSON THAT HELPED ME WAS EXCELLENT AS WELL. VERY SATISFIED WITH WORK AND SERVICE More

by ddodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CANNOT REMEMBER
Nov 29, 2022 -

AutoNation Honda at Bel Air Mall responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 27, 2022

Car was recently serviced but it's still having issues with the engine hesitating. This will be my 3rd time having it looked at. I'll more than likely have to take it somewhere else after this. More

by jharirobinson87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Nov 28, 2022 -

AutoNation Honda at Bel Air Mall responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda at Bel Air Mall take our reviews very seriously. If you are willing, please call our General Manager at (251) 202-2023 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

November 20, 2022

Great and quick service and kindly atmosphere i would suggest to go there all the time More

by Mejust4u1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 23, 2022 -

AutoNation Honda at Bel Air Mall responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 19, 2022

Both times I brought in my vehicle for assistance/servicing, the staff was very helpful and friendly. Ms Michelle Bradford was especially helpful and gracious with her time in trying to he More

by ac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Bradford
Nov 23, 2022 -

AutoNation Honda at Bel Air Mall responded

Hello, we are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 15, 2022

Appreciate the timely service and surprisingly affordable. Will come again for future services for sure More

by Kp
Service Time
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember
Nov 18, 2022 -

AutoNation Honda at Bel Air Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 13, 2022

Left my car to have recall corrected and determine the cause of my front need noise. They said they couldn't determine the cause of my front end noise after keeping my car over night. The front end is sti More

by samburleson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Nov 18, 2022 -

AutoNation Honda at Bel Air Mall responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (251) 202-2023 to discuss what we can do to help.

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