AutoNation Honda at Bel Air Mall - Service Center

Just my normal oil change. Satisfied with what was done. Only wish on the service sheet they give me, they would list items that need to be done with the mileage on my car and Satisfied with what was done. Only wish on the service sheet they give me, they would list items that need to be done with the mileage on my car and a estimate of cost. I have asked before but have never been able to receive. More

This service was promptly completed with all my issues addressed. The service manager was courteous and very attentive to my needs. It was a pleasure working with them. addressed. The service manager was courteous and very attentive to my needs. It was a pleasure working with them. More

Easy to get my car checked in for my oil change. The temporary waiting room was really nice and comfortable. I wish they would keep it! Great service overall. The temporary waiting room was really nice and comfortable. I wish they would keep it! Great service overall. More

I have left this review to the " last chance" because I have be so angry about the whole situation. I had called ahead to made an appointment to get a 1000,000 mile service done on my 2012 Accord. I ask have be so angry about the whole situation. I had called ahead to made an appointment to get a 1000,000 mile service done on my 2012 Accord. I ask how long would such a large service would take. She said normally a hour and a half. I said I would wait for it to be done. I arrived at ten am, I told them to do all that needed to be done, They started, I waited. One and a half hours later [ at half past eleven am] the asst. service manager came and told me what needed to be done and that I could pick up the car at four pm!! I was UPSIT to say the very least!! NO ONE ever even hinted that there were "two parts" for the service work. IF I had been told what the whole procedure was I would have left the car in the morning and then come back for it. I will not go into the trouble and last minute upset that this caused in my family work schedules, because just the process of recounting all of it has brought out my anger again!! The first rule in service is. Review the WHOLE service work with the customer. Never assume. More

on time and complete. i was very satifie with the service. basic oil change, but done well i was very satifie with the service. basic oil change, but done well More

The overall service was excellent and the work was completed in a knowledgeable, timely manner. completed in a knowledgeable, timely manner. More

The Mechanics are excellent hard workers. I appreciate and trust their work so far on my vehicle for the past 12 years! I appreciate and trust their work so far on my vehicle for the past 12 years! More

Customer service was excellent and very prompt. Made me aware of exactly what to expect and actually beat their own expectations. Made me aware of exactly what to expect and actually beat their own expectations. More

Experience great service kindness enjoy your attitude of the worker,the work was done at a reasonable time of the worker,the work was done at a reasonable time More

I would not recommend this service department for one reason only. Price hike in oil change in 90 days from previous service was up 42%. I am a-well consumer and American, I know what our economy looks reason only. Price hike in oil change in 90 days from previous service was up 42%. I am a-well consumer and American, I know what our economy looks like. I believe a 42% increase is taking advantage and is absurd I have in the past purchased from this dealership. I find the entire staff to be exceptional. But the bottom line is the dollar More