AutoNation Honda at Bel Air Mall - Service Center

Great dealership. Staff knowledgeable and friendly. Service completed when promised. Service completed when promised. More

I have been a very satisfied customer of Auto Nation Service Dept. for almost 20 years. They keep the scheduled appointment times and the service representatives are always friendly and keep me inform Service Dept. for almost 20 years. They keep the scheduled appointment times and the service representatives are always friendly and keep me informed on services completions. Elizabeth has been my service advisor for the past 4 years and she is excellent. I am a happy repeat customer with the Honda product and service department More

I am very pleased with my 2013 CR-V and with the services that I have received since that time. The service department employees are friendly, kind and helpful. The maintenance services that I received for that I have received since that time. The service department employees are friendly, kind and helpful. The maintenance services that I received for my car have kept my car in perfect condition. More

I was very pleased with everything about the service. The service team was very friendly and knowledgeable. The service was completed in a timely manner. The service team was very friendly and knowledgeable. The service was completed in a timely manner. More

Auto Nation Honda has serviced my auto since I purchased it. My services has been minimal but my service adviser Brian make sure I know what needs to be done and the time frame for having it done. Thank you it. My services has been minimal but my service adviser Brian make sure I know what needs to be done and the time frame for having it done. Thank you Brian for your care and kindness concern and care each time I visit Auto Nation Honda, continue to be the person you are❤❤❤❤ More

Always had excellent service until last visit. Made appointment early in week. Was told upon arrival my wait time was Three hours. Then after service , had to return twice the same day due to issues th appointment early in week. Was told upon arrival my wait time was Three hours. Then after service , had to return twice the same day due to issues that happened. More

The company lacked professionalism and transparency around service capabilities. Poorly trained technicians who lack the value of honesty. Very unsatisfied will not be returning. Unhappy with service. around service capabilities. Poorly trained technicians who lack the value of honesty. Very unsatisfied will not be returning. Unhappy with service. More

Auto nation Honda Bel Air Mall service department is awful! I took my 2019 CRV in for routine pre paid maintenance. Was told my 1yr old car tires are no longer any good, but I can purchase a new set. W awful! I took my 2019 CRV in for routine pre paid maintenance. Was told my 1yr old car tires are no longer any good, but I can purchase a new set. When I said there should be no way the tires are bad and I'm not going to buy news, they then refused to do my alignment! After I went to another tire shop, they inspected my tires and said all I needed was the alignment and no need to purchase new tires at this time! This has really upset me. They are such liars and scammers! I hate being lied too. I'm scared to keep going for my pre paid services! The service manager backed his mechanic and lied further. They need to change the entire department! More