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AutoNation Honda at Bel Air Mall - Service Center

Mobile, AL

4.7
392 Reviews

392 Reviews of AutoNation Honda at Bel Air Mall - Service Center

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December 30, 2021

Ive only had my car for a year and I’m so ready to get rid of it. More

by Keiziabrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
India Leslie
December 25, 2021

Appreciate that my service was done in an appropriate amount of time. Seems like everything was checked that should have been. I will be returning for all my services. Service manager was very efficeint. More

by sberry0723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
December 24, 2021

They have always done a good job in a timely manner. But keep telling me I need brake job and my mechanic says the are still fine. More

by lombardikim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
December 24, 2021

I’ve been doing business with this dealership for about 15 years. I’m a Honda girl. More

by tracy4719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not interact with Sydney thorp
December 17, 2021

Friendly and reasonable service.Finished within reason Friendly and reasonable service. Finished within reason and not overpriced on services. I will return for future scheduled services. Thank you. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
December 17, 2021

Poor job scheduling performance. Waiting Customer should be notified for the delay. I have to inquire about my car , that’s when they worked on my car ! Oil change job ! 3 hrs ! More

by aqbang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Assistant service manager
December 17, 2021

The customer service was great and I was satisfied on the work for my Honda. More

by Jnw36587
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
December 17, 2021

My Honda had a nail stuck in the rear tire, and not wanting it to go flat on me, I called the dealership to see if it could be repaired that day. Jennifer, the Service Advisor that I worked with, was More

by pcottod423
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Waits, Sydney Thorp
December 16, 2021

I was having problems with my AC and the part would need to be ordered, but Elizabeth was on top of things with the part arriving in a timely fashion and setting me up to get it fixed. Everyone that I have More

by glow4988
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth, India, Brian and there is others - the name I'm not sure of.
Dec 17, 2021 -

AutoNation Honda at Bel Air Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 16, 2021

I have bought three different Hondas here. I have never been elsewhere for service or parts. They are complete professionals. Thank you. Also, Brian Jackson is excellent. More

by Btg27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jackson
Dec 17, 2021 -

AutoNation Honda at Bel Air Mall responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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