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AutoNation Honda at Bel Air Mall - Service Center

Mobile, AL

4.7
392 Reviews

392 Reviews of AutoNation Honda at Bel Air Mall - Service Center

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May 05, 2022

I had an appointment and didn't have to wait any time. . they were very prompt.. also they asked me specific questions to ensure I received the service I wanted.. everyone was very polite and courteous.. More

by sagartman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Several.. don't remember the names
May 07, 2022 -

AutoNation Honda at Bel Air Mall responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 30, 2022

Usually very quick and thorough. Workers always are polite and the waiting room is clean. More

by awelborn007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Counter staff
May 03, 2022 -

AutoNation Honda at Bel Air Mall responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 30, 2022

Once you enter the service dept. the personnel greet you and invite you to tell them what you need. It’s clean, everywhere. The associate informs you how long it will take. So very More

by jmcmullan33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth, Philster, andMichelle
Apr 30, 2022 -

jmcmullan33 responded

I have always been satisfied…

May 01, 2022 -

jmcmullan33 responded

Always happy when I leave.

April 26, 2022

I mentioned that I had an emissions message that came up sometimes with a yellow light. But not all the time. Phil told me they would do a 5 point check!?!? Everything was going fine and 3 days later the More

by 2bagrammie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil
Apr 29, 2022 -

AutoNation Honda at Bel Air Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 25, 2022

The service department was wonderful in assisting my mechanical needs. They were fast, friendly, and extremely cost efficient! Thank you AutoNation Honda! More

by jessicaketchum88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
Apr 28, 2022 -

AutoNation Honda at Bel Air Mall responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

April 23, 2022

Provide good service to the customer. The advisor is on point with the customers. The advisor show the customer they care about what is going on with your vehicle. More

by crivers1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Apr 26, 2022 -

AutoNation Honda at Bel Air Mall responded

Hi, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 18, 2022

Excellent professional service provided by EVERYONE from my arrival until my departure! This was my first visit to the service department. More

by DL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philbert Martial; India Leslie
Apr 23, 2022 -

AutoNation Honda at Bel Air Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 18, 2022

Very helpful to customers and easy to get a appointment for your vehicle very satisfied customer More

by Migueleduardo7402
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Estaban
Apr 23, 2022 -

AutoNation Honda at Bel Air Mall responded

Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you for the review!

April 17, 2022

My vehicle was improperly diagnosed and issue wasn’t fixed bill was $1400.00; furious! More

by downwiteyore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elizabeth (Don’t know technician name)
Apr 21, 2022 -

AutoNation Honda at Bel Air Mall responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda at Bel Air Mall take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (251) 202-2023 to discuss what we can do to help.

April 12, 2022

The staff greeted me when I entered and took my car back at the appointed time. It was ready in less time than estimated. Everyone was friendly and I will definitely be returning. More

by lslouden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
NA
Apr 14, 2022 -

AutoNation Honda at Bel Air Mall responded

Hi, thank you for your kind review; we are happy to pass along your comments to the staff here at AutoNation Honda at Bel Air Mall! Don't hesitate to call us if you ever need anything. Be safe on the road!

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