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AutoNation Honda at Bel Air Mall - Service Center

Mobile, AL

4.7
392 Reviews

392 Reviews of AutoNation Honda at Bel Air Mall - Service Center

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July 22, 2022

Even though I was late for my appointment, they took my car in and performed the regular maintenance which had been prepaid when I bought the car there. They called to let me know it was ready and I picked More

by scott.mcmahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 22, 2022 -

scott.mcmahan responded

Thank you again for keeping my car serviced.

July 20, 2022

Staff was professional with appointment time and service was great. I don't mind waiting because it always good timing in service department. More

by hixonconnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brain Jackson
Jul 23, 2022 -

AutoNation Honda at Bel Air Mall responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 19, 2022

Special thanks to Brian for the awesome customer service. He was very fast and thorough. Called when service was completed! More

by Htrenton85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jackson
Jul 21, 2022 -

AutoNation Honda at Bel Air Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 19, 2022

Previously, because of a four hour oil change at the local dealer it was necessary to drive the to another dealer out of town to get a warranty hood latch replacement. This was done in less than an ho More

by ibm2065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Chadford,
Jul 21, 2022 -

AutoNation Honda at Bel Air Mall responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 18, 2022

Polite explain what needed to be serviced. They were timely about getting the work done and me out the door. More

by Rigrizzle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Did not get a name
Jul 21, 2022 -

AutoNation Honda at Bel Air Mall responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

Jul 21, 2022 -

Rigrizzle responded

Thank you

July 17, 2022

Very kind service rep. They did fast and prompt service.But they did not explain what exactly repaired. More

by ibcm.church
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know
Jul 19, 2022 -

AutoNation Honda at Bel Air Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 17, 2022

My recent service was better than it has been in years. Very fast and thorough. More

by Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
Jul 19, 2022 -

AutoNation Honda at Bel Air Mall responded

Hi Taylor, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 12, 2022

The service was for an oil change. The staff was courteous. Phil did a super job on customer service. More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil
Jul 13, 2022 -

AutoNation Honda at Bel Air Mall responded

Hello Michelle, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

July 11, 2022

This dealership is always been very professional, up front and honest on pricing regarding their service center. The employees and the service center always show me respect, return my calls, and I never More

by dameonleehudson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Jul 12, 2022 -

AutoNation Honda at Bel Air Mall responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 08, 2022

Everyone is always courteous and helpful. Takes care of the service in a timely manner. More

by DCONNELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 11, 2022 -

AutoNation Honda at Bel Air Mall responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

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