AutoNation Honda at Bel Air Mall

The dealership is very customer oriented friendly. I bought my car at the dealership and I know the service department will treat you as a valued customer. Elizabeth Martial the Customer Care Advisor I bought my car at the dealership and I know the service department will treat you as a valued customer. Elizabeth Martial the Customer Care Advisor is very professional , friendly and customer oriented. A valuable employee.I will be back to get some other things taken care of soon. More

Herschell and Tori were professional, and I never felt pressured during the process. If you’re looking for a new car, definitely ask for either of them and they will make it happen. pressured during the process. If you’re looking for a new car, definitely ask for either of them and they will make it happen. More

The service was easy to schedule and the staff was friendly and answered all my questions. friendly and answered all my questions. More

Great workers. I just purchased my third car from you guys. And they are willing to work with you. I just purchased my third car from you guys. And they are willing to work with you. More

quick service and nice customer service. everyone was nice and took nice care of my car. everyone was nice and took nice care of my car. More

The sales (Danielle) and finance (Ambree) reps were great during the purchashing process of my truck but after the sale things went down hill quickly. Whoever handles sending title and registration paperwork during the purchashing process of my truck but after the sale things went down hill quickly. Whoever handles sending title and registration paperwork to the DVM is asleep at the wheel. My temp tags have expired and the dealership won't return my calls or answer my email on the status of when the paperwork was or will be sent so I can register my vehicle. Beware that once they close the sale, you will not hear from them again unless you are buying a vehicle. More

Just my normal oil change. Satisfied with what was done. Only wish on the service sheet they give me, they would list items that need to be done with the mileage on my car and Satisfied with what was done. Only wish on the service sheet they give me, they would list items that need to be done with the mileage on my car and a estimate of cost. I have asked before but have never been able to receive. More

This service was promptly completed with all my issues addressed. The service manager was courteous and very attentive to my needs. It was a pleasure working with them. addressed. The service manager was courteous and very attentive to my needs. It was a pleasure working with them. More

Easy to get my car checked in for my oil change. The temporary waiting room was really nice and comfortable. I wish they would keep it! Great service overall. The temporary waiting room was really nice and comfortable. I wish they would keep it! Great service overall. More

I have left this review to the " last chance" because I have be so angry about the whole situation. I had called ahead to made an appointment to get a 1000,000 mile service done on my 2012 Accord. I ask have be so angry about the whole situation. I had called ahead to made an appointment to get a 1000,000 mile service done on my 2012 Accord. I ask how long would such a large service would take. She said normally a hour and a half. I said I would wait for it to be done. I arrived at ten am, I told them to do all that needed to be done, They started, I waited. One and a half hours later [ at half past eleven am] the asst. service manager came and told me what needed to be done and that I could pick up the car at four pm!! I was UPSIT to say the very least!! NO ONE ever even hinted that there were "two parts" for the service work. IF I had been told what the whole procedure was I would have left the car in the morning and then come back for it. I will not go into the trouble and last minute upset that this caused in my family work schedules, because just the process of recounting all of it has brought out my anger again!! The first rule in service is. Review the WHOLE service work with the customer. Never assume. More