AutoNation Honda at Bel Air Mall

Made initial contact with Joe Sutter, Internet Sales Manager, online. We traded a few emails about cars he had. I drove two hours to get there. Decided that I like the car. Wrote Joe a "don't cash th Manager, online. We traded a few emails about cars he had. I drove two hours to get there. Decided that I like the car. Wrote Joe a "don't cash this" check for the full amount. Went home an got my financing together and came back the next week to pick up the car. Sales, service, follow-through, and follow up were all great. More

I purchased a 2006 Toyota 4 Runner and a 2003 ES 300 Lexus in the same afternoon about three months ago. within the first few days of driving the Lexus I realized the front passenger window only worked Lexus in the same afternoon about three months ago. within the first few days of driving the Lexus I realized the front passenger window only worked when it wanted to, the rear passenger window didn't work at all, one tail light out, washer fluid didn't work. the car didn't ride well so I brought it to Trax Tires thinking the tires needed to be balanced, after they checked the tires they realized the back right rim was bent and needed to be repaired. When they went to get the spare tire out they realized the spare tire was not there. the Dealership did finally agree to pay 125.00 towards repairing rim. I still have not received a check for that??? I took the car back to have all the issues fixed and received a call later that afternoon telling me that the repairs were going to cost me around 1,400.00 to fix and that the Extended Warranty I purchased would not cover any of the repairs needed. I replied that if I was the Warranty Company I wouldn't cover them either do to the fact that the Dealer should have fixed these problems before selling the car. i tried to explain to the service rep that same thing and he said I needed to speak to the Sales Manager, it took two days and three phone calls to reach the manager. after telling the manager everything wrong with with the car his reply was that I purchased a used car as is. I asked the manager if they did an inspection on the car before putting it on the lot and he said yes, I asked the sales person that same question the day I bought the car and her reply was the same yes everything works. my reply was if that were true they should at least know there was no spare tire, I also said that who ever it was they were having inspect the cars before selling them needed to be fired!!!! I can go on and on but I would hope anyone that reads this would get the point. Don't Buy A Used or any Car for that matter from Treadwell Honda because they don't stand behind the Cars they SELL. More

I bought this vehicle for my wife at Treadwell Honda primarily (at first) because it was linked to USAA Buying Service which I heartily endorse. Ron and John could not have been more professional, fin primarily (at first) because it was linked to USAA Buying Service which I heartily endorse. Ron and John could not have been more professional, finding the exact car she wanted which was then ferried over from a Pensacola dealer rather than waiting 5 weeks for an order. John spent some time with my wife (not a tekkie) going over the navigation system, blue tooth, etc which meant I did not have to take this on ...which probably would have destroyed a marriage! The price was excellent, there was no concerted push for "add ons" and the warranty deal was presented well and completely. Totally seamless and we were on our way with no hinderances. Thanks to Ron and John, great experience from a discerning buyer who has been known to walk out of dealerships during negotiations!!! More

I couldn't have been happier with my experience from start to finish. At no point did I feel like I was getting the traditional sales pitch that you might expect, or the pressure that sometimes comes a start to finish. At no point did I feel like I was getting the traditional sales pitch that you might expect, or the pressure that sometimes comes along with it, especially in today's marketplace. Both Mr. Getto and Mr. Hinkle took the time to make sure I was making the best decision for my situation. Every option that was available to me was put on paper, and they both took the time to make sure I not only understood everything, but was comfortable with it. Not only was I happy with the experience I had at the time of purchase, but they continue to make sure I don't have any questions about the vehicle and I am satisfied with my choice. I won't bother using another dealership, or any other salesmen than Mr. Getto and/or Mr. Hinkle when the time comes for a new car. More

Honda Care Road side assistance is a bad deal. I am very disappointed in American Honda Care Roadside assistance. They took 3 hours to change my flat tire when I hit something on the road after j I am very disappointed in American Honda Care Roadside assistance. They took 3 hours to change my flat tire when I hit something on the road after just picking up my new car. More

Awesome experience, We bought 2 cars from them in 2 weeks, both times Diamond Dave Bryant went out of his way to satisfy our needs! Also worked with Stuart, Ben, Greg and Michael, they were very outgo weeks, both times Diamond Dave Bryant went out of his way to satisfy our needs! Also worked with Stuart, Ben, Greg and Michael, they were very outgoing and were able to make the deal work with the numbers I gave them. Going forward I will only do business with Treadwell! AutoNation should be proud to have these guys on their team! More

Very good service-We visited another Honda dealer which I bought my Accord-and there was no comparison-just about to buy a RAV4 instead. But we decided to see one more Honda dealer prior to purchase. bought my Accord-and there was no comparison-just about to buy a RAV4 instead. But we decided to see one more Honda dealer prior to purchase. More

I have bought my past last vehicles from Mr. Cleveland and do have my friends!!! I live in Florida but drive to Alabama because of him!! and do have my friends!!! I live in Florida but drive to Alabama because of him!! More

I have purchased 2 vehicles now from Ron Getto at Treadwell. He is the best by far I have had pleasure dealing with. Will continue to purchase from him and Treadwell Honda. The finance manager was gr Treadwell. He is the best by far I have had pleasure dealing with. Will continue to purchase from him and Treadwell Honda. The finance manager was great. Mr. Smiley is very enthusiastic and makes signing the papers enjoyful. Thank you both for all your help. More

Absolutely the worst! Matt Christian lied to us about locate fees (said there weren't any), after we had a solid deal, Matt called it off. Jon Dreaden refused to communicate in writing with us, probably locate fees (said there weren't any), after we had a solid deal, Matt called it off. Jon Dreaden refused to communicate in writing with us, probably to avoid being accountable for what he would promise. Everyone expects a hassle when buying a car, but these guys take the cake. <br>Have the emails to back it up too. More