AutoNation Honda at Bel Air Mall

financial manager very rude Financial manager is very rude. My car was deal with different price and the paperwork was different. even the sales guy told OVIS SIDDIQUI we deal w Financial manager is very rude. My car was deal with different price and the paperwork was different. even the sales guy told OVIS SIDDIQUI we deal with the different price OVIS SIDDIQUI was trying to be smart. He did not show the paper work too when the sales guy asked the paper. OVIS SIDDIQUI do not know how to treat customer. When I was trying to remove the protection plan for my car he told me he cannot do it. But, we can remove the plan within 30 days. They all cheaters. The manager should have helped in this condition but, he do not care the fact. So, do not go this place buy the car. THEY ALL CHEATERS ESP FINANCIAL MANAGER. I do not know why the honda have keep this guy as a financial manager. They are messing up their customer. More

Great service at Honda Autonation. My service representative explain everything and my car was finished in a timely manner. Thanks again Honda and Thelma in ensuring my service experience went we representative explain everything and my car was finished in a timely manner. Thanks again Honda and Thelma in ensuring my service experience went well. More

sloppy multipoint inspection of used 2003 Honda crv ex Dec 18th 2018 brought a recently purchased, used CRV in for a multipoint inspection (invoice 531459) and diagnosis of why all 5 doors are not opening Dec 18th 2018 brought a recently purchased, used CRV in for a multipoint inspection (invoice 531459) and diagnosis of why all 5 doors are not opening and locking properly. Picked up car in the afternoon, no one reviewed what was wrong with the vehicle with me. Overcharged for the diagnostic fee that was quoted. Had to ask a few rushed questions. Upon getting home, find that estimate is sloppy and hard to read. No clear breakdown for parts and then labor, no totals. Also gave me estimates for pep boys and aftermarket parts. I specifically asked for an estimate with oem Honda parts. If I would have wanted after market I would not have spent the time to drive to the dealership. Prices seem ridiculous. I was told 4 door actuators would need to be replaced. This is my quote, Keep in mind that the Honda boards are filled with chronic honda door lock and ignition problems. This is what you will be expected to pay for cheap poorly designed plastic parts that will soon wear out on your Honda. Left Front door actuator $800.95 dollars. Left Rear $336 dollars, Right Rear $336 dollars, Rear Hatch 457.90. $1,930 not including tax. So figure over $2000 dollars to keep your door locked. not for an engine or transmission, repair! Simple plastic parts that allow your doors to be locked to keep your family safe. Revolting! disgusting! Going out of the way to abuse customers needing service. I can not recommend buying a Honda or service by this dealer. Ray More

Go somewhere else. Toyota is much better!` They did NOT listen to the issue; did NOT fix the problem; DO NOT CARE; if you have an appt, still be prepared to WAIT a long time; my car has less th They did NOT listen to the issue; did NOT fix the problem; DO NOT CARE; if you have an appt, still be prepared to WAIT a long time; my car has less than 5k miles and I'm still having the same issues that I had before it was serviced. Buy a Toyota. Much better service and at this point a better car. More

Too long to wait! Had a 2:30 appointment and didn't get out until 4:45! My van sat for over an hour before it was even taken back. Did I really need and appointment fo Had a 2:30 appointment and didn't get out until 4:45! My van sat for over an hour before it was even taken back. Did I really need and appointment for that? People were nice enough but that was too long for a recall! More

DO NOT BUY!!! They sold us a lemon! You would think you are getting a decent car from a dealer, even if it is used. That is why we went to a dealer because they inspect the car and go th You would think you are getting a decent car from a dealer, even if it is used. That is why we went to a dealer because they inspect the car and go through everything before they sell it... or so they say. The salesperson was nice. We bought a used car for my daughter. We drove it off the lot and 2 months later, it needed brakes (even though their quality inspection said that they were fine). No problem - we fixed them. Then 1 month later it started running funny. Turns out it needed a new transmission. I reached out to them a few times and finally received an email back saying "I am sorry". Yes - I was sold a lemon. This is a lesson learned. I realize that you never know what you will get when you buy a used car, but we will never buy a car from Autonation Honda in Mobile again. I also do not recommend anyone else buying a car from them. More