AutoNation Honda West Knoxville - Service Center

I have purchased four vehicles from this dealership since 1982. The last three were CR-Vs. I have always been very satisfied with the staff, especially the service personnel. Brandon Russell was my service a 1982. The last three were CR-Vs. I have always been very satisfied with the staff, especially the service personnel. Brandon Russell was my service advisor on my last visit. I also had a useful and informative technical discussion with Nick Thorpe, the service shop manager. Thank you for a job weel done. More

This dealership is very convenient for me to use for the service of my car. The service department is very good. service of my car. The service department is very good. More

Great service as always from Joe Schober. Comfortable customer waiting area. 5+ years of satisfaction, from the purchase of my HR-V to multiple service visits and drop-ins for fluid checks. Very satisfi customer waiting area. 5+ years of satisfaction, from the purchase of my HR-V to multiple service visits and drop-ins for fluid checks. Very satisfied. More

Mr Teffteller appears to be an excellent representative of which the Honda dealership should be proud to have as an employee . He is extremely responsive to the needs of your customers while maintaining a of which the Honda dealership should be proud to have as an employee . He is extremely responsive to the needs of your customers while maintaining a high degree of professionalism and at the same time he finds time to be very congenial and friendly More

I've always had GREAT customer service when I've brought my car in to be serviced. my car in to be serviced. More

Outstanding communication, work performed exactly as quoted. Service department went beyond their duty to make accomodations for me. quoted. Service department went beyond their duty to make accomodations for me. More

I have consistently used Auto Nation Honda for the reliable service for all of my Hondas. The service department is excellent, addressing the problems and doing due diligence to find any issues that reliable service for all of my Hondas. The service department is excellent, addressing the problems and doing due diligence to find any issues that may become problems in the future. I will continue to use this excellent service group as long as I own a Honda, and will recommend them to all of my friends. More

I’m never disappointed with my service.or repaire. I always us the same Auto Nation Honda to purchase or for service always us the same Auto Nation Honda to purchase or for service More

Service and scheduling well done .Austin efficient and professional. Have had vehicles serviced here many years and found performance to be consistently good. professional. Have had vehicles serviced here many years and found performance to be consistently good. More

I was passing through Tennessee on Saturday when all of a sudden, my Brake System light came on in my 2020 Honda Accord advising me to go to the nearest Honda dealership. I was traveling alone, so I stoppe a sudden, my Brake System light came on in my 2020 Honda Accord advising me to go to the nearest Honda dealership. I was traveling alone, so I stopped at a gas station and googled the nearest dealership and AutoNation came up, which was about 12 minutes from my location. Daniel Lee and Bo were very helpful. They assured me that they would make sure my car was safe before getting back on the road. I had to wait for an hour, which I didn't mind; I thought it was going to take longer than that since they had to work me in, but it wasn't. After the problem was diagnosed, they assured me that my car was safe to drive and I got back on the road and made it to Augusta, Ga. Thanks to AutoNation and their wonderful, friendly workers! More