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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.9
1,104 Reviews

1,104 Reviews of AutoNation Honda West Knoxville - Service Center

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November 11, 2021

They are very helpful and friendly and they always take great care of me and my car. More

by jimmy37922
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Shober, Sydney Thorp
Nov 14, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 10, 2021

Staff processed me quickly, service was done on time, staff found discounts for my bill. More

by N/A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior Teffteller and a young female associate whose name I don't knowe
Nov 14, 2021 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 09, 2021

Employees are always kind and courteous. But on my visit 10/22/21 Junior tells me that there is a nail in the left front tire that is not repairable and that I need to buy new tires. I took my car to Big O More

by karen.schansman
Recommend Dealer
No
Employees Worked With
Junior Teffeteller
November 08, 2021

I really appreciate the dealer provided shuttle service. Every once in while you’re in a pinch and you want to get the work done on your car but you really need a ride back to work or home. More

by CRV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Amerine
Nov 10, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 08, 2021

My service rep was friendly and efficient. The snack and coffee provided were a nice touch. More

by Sdodnr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyric lay
Nov 09, 2021 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 08, 2021

Very disappointed that when I send my wife to get an oil change and get a noise looked at that the service center associate quotes us tires when they were changed within a year. Under no circumstances shoul More

by Gutierrez.matthewc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JOSEPH SCHOBER
Nov 10, 2021 -

AutoNation Honda West Knoxville responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (865) 730-0012 to discuss what we can do to help. We hope to hear from you.

November 08, 2021

Impressed with the service, professionalism and friendliness. I keep returning. They listen to what you have told them. More

by Jmcarbonn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Nov 10, 2021 -

AutoNation Honda West Knoxville responded

Hi. We are pleased to hear you had such a positive experience with us! Thank you, and have a fantastic day!

November 06, 2021

Greatest service department! Been going for 27 years. Honest and fair. Lyric is a true professional and we are really thankful to have her after losing Mike West. She’s awesome! Great sales department as More

by Michelle Carpenter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lyric
Nov 08, 2021 -

AutoNation Honda West Knoxville responded

Hi Michelle, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda West Knoxville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

November 06, 2021

AutoNation Honda West Knoxville is a superior dealership. After being towed to AutoNation during a cross-country trip, we were treated with the greatest of kindness, professionalism and service. George,Jun More

by Flyfranklin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George (Junior) Teffeteller- service, Justin and the Sales Manager-transportation
Nov 08, 2021 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda West Knoxville and we hope to be of service again in the future. Drive safe, and we'll see you on the road.

November 05, 2021

We always get our Honda serviced at AutoNation. They have consistently provided great service, have been very respectable, and friendly. We can't say enough good things about our last visit with servic More

by jwilson2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
Nov 06, 2021 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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