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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.9
1,104 Reviews

1,104 Reviews of AutoNation Honda West Knoxville - Service Center

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November 13, 2021

Friendly staff, reliable service, convenient location. Consistently professional, helpful and take the time to explain what needs to be done and how it will work. More

by Debby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Lee, Sydney Thorp
Nov 17, 2021 -

AutoNation Honda West Knoxville responded

Hello Debby, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Nov 17, 2021 -

AutoNation Honda West Knoxville responded

Hello Debby, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 12, 2021

Great service very professional interaction from Mr Russell, very clean waiting room and good coffee! More

by james
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Russell
Nov 15, 2021 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

November 12, 2021

Appointment with Junior was great from the beginning to the end. I will always ask for Junior, in the further when I require service again More

by lynnstancell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior
Nov 15, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Until the next time we meet, take care!

November 12, 2021

Joe S. at Parkside Honda in Knoxville was awesome when I brought my car by due to tire pressure problems. The service department was great at finding and explaining the issue. Joe explained all my options a More

by Bbulloc55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe S, at Parkside Honda in Knoxville
Nov 16, 2021 -

AutoNation Honda West Knoxville responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

November 11, 2021

Every visit for service has been met with first and outstanding greeting. It is quick, efficient and the wait time was amazing. We always drive off from Honda Nation feeling confident that everythin More

by Italianladee55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Shober, Sydney Thorp
Nov 14, 2021 -

AutoNation Honda West Knoxville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 11, 2021

The service was performed in the time promised. Austin was great to work with - he kept me updated on the progress, made sure I understood what was needed and fully explained the other technician recommen More

by LisaS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Lee, Sydney Thorp
Nov 14, 2021 -

AutoNation Honda West Knoxville responded

Hi Lisas, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 11, 2021

What I really like best is the friendliness of the staff. They are very helpful and answer any question that I have. Service was performed in a timely manner. I'm very satisfied with my experiences at Auto N More

by Con
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lydia, Joe, Sydney Thorp
Nov 14, 2021 -

AutoNation Honda West Knoxville responded

Hi Con, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 11, 2021

Have always received high quality customer service. This visit, special thanks to Nancy, David, and Scott. They answered all my questions and had me back on the road in more then a reasonable time. More

by Honda310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy, David, Scott., Sydney Thorp
Nov 14, 2021 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 11, 2021

My battery died, AAA help me to start the car. It was 5:30 pm when I called Autonation Honda. I asked If I can come there without appointment to replace the battery. They told me, if I can come until 6PM More

by Dalibor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Lee
Nov 14, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 11, 2021

It's always a pleasure working with Joe for all of my vehicle maintenance needs. More

by korwinmiike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe
Nov 14, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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