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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.9
1,104 Reviews

1,104 Reviews of AutoNation Honda West Knoxville - Service Center

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November 22, 2021

Professional and caring. Brandon is highly recommended. Expeditiously scheduled my appointment, provided shuttle transportation, identified and provide any discounts and prepays I was entitled to. I can More

by cdrmccoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Nov 26, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Honda West Knoxville and we hope to be of service again in the future.

November 22, 2021

I always get prompt courteous service there. George Teffeteller is a super nice guy and so very helpful with my concerns about my vehicle. More

by Rknsgrl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Teffeteller
Nov 26, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 22, 2021

My service representative went above and beyond to get my service completed on my vehicle. He came into at the end of the problem and solved the issue! Very happy with the service provided by “Junior” at Au More

by Barbaragale74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior aka George
Nov 26, 2021 -

AutoNation Honda West Knoxville responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 22, 2021

Honda West Knoxville is the very best in sales and service! They have maintained my Honda's for over 10 years now with fast, flexible and no wait appointments! Their friendly staff will take care of y More

by fishman1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Nov 26, 2021 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda West Knoxville and we hope to be of service again in the future.

November 22, 2021

I had an oil change and tires rotated. The person in charge of the service was courteous and obviously an expert with car care. More

by Steelerguybi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Nov 26, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

November 20, 2021

The service department personnel were very professional and friendly, and answered all questions we had . More

by ggrazi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Nov 24, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda West Knoxville! Drive safe, and we'll see you on the road.

November 18, 2021

great service from Brad Skinner #6751. Work was finished on time. Wait time was very good More

by lee37922
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad skinner
Nov 22, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 18, 2021

Dealt with several years, never disappointed. Will def continue to do so. Service is fast and reliable More

by jgbentley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joe schober
Nov 22, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

Nov 24, 2021 -

jgbentley responded

The service department is great, but the sales staff stinks!

November 18, 2021

Service handled within time frame discussed and additional service provided quickly. Cost was very good. More

by cwalker165
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
Nov 22, 2021 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 18, 2021

Great service and professional staff. Nice clean waiting area and coffee was hot and good! More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Russell
Nov 22, 2021 -

AutoNation Honda West Knoxville responded

Hello Greg, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

Dec 14, 2021 -

Greg responded

Thank you for your continued efforts at maintaining great service

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