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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.9
1,104 Reviews

1,104 Reviews of AutoNation Honda West Knoxville - Service Center

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January 06, 2022

Joe S. is always so helpful. It was easy to schedule an appointment, and my car was finished in about 1 1/2 hours for the oil change and tire rotation. He always checks at the end to make sure everything More

by Beth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe S.
Jan 18, 2022 -

AutoNation Honda West Knoxville responded

Hello Beth, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of AutoNation Honda West Knoxville and we hope to be of service again in the future.

January 06, 2022

My experience with Honda Auto Nation in Knoxville is generally a great experience. This time was no exception. Joe in the service department is exceptional. He has always taken care of me in the most pr More

by Maryannsc
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 18, 2022 -

AutoNation Honda West Knoxville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 05, 2022

The service writer was very pleasant to work with. He made sure that I understood every aspect of what would be done to my car. The waiting time was very good as compared to other dealers in the area. More

by murdock.family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 17, 2022 -

AutoNation Honda West Knoxville responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

January 05, 2022

They were excellent and my service advisor, Greg Teffeteller was great even offering to bring back lunch for me! More

by melsonbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Teffeteller
Jan 17, 2022 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

January 05, 2022

Excellent service from the time I pulled up to when I returned . I as there fir my 11:00 am appt and went right into the garage. Daniel greeted me , went over what I needed and since I wanted to shop, he More

by toeknox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel , Sydney Thorp
Jan 18, 2022 -

AutoNation Honda West Knoxville responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

Jan 18, 2022 -

toeknox responded

The staff here are amazing, knowledgeable and so professional. Excellence at every level at this location. You all deserve a thank you for a job well done every time I need a service, time and time again!

Jan 18, 2022 -

toeknox responded

Thank you! I will drive safe mile per mile in my great and third Honda Accord! Be well! In appreciation, Rose

January 04, 2022

Prompt service and thorough check of vehicle and explanation of needed service and charges accordingly. More

by nscarlene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Junior Teffeteller
Jan 17, 2022 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

January 04, 2022

Honda Nation has a reputable service department. The experience have exceeded my expectations with their team. More

by Pagi Teffeteller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Junior Teffeteller
Jan 18, 2022 -

AutoNation Honda West Knoxville responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

January 03, 2022

Jr quickly check us in. 90 minutes later walked out to the waiting area to let us know it was done. More

by Diani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jr
Jan 03, 2022 -

Diani responded

Thanks for the great service

January 02, 2022

I’ve been a customer here since 2006, and the service continues to be excellent! More

by Mnmbrown0415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Lee was great to work with
Jan 18, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 01, 2022

They have a a Very good selection Of new vehicles. Word word word word word. More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 18, 2022 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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