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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,101 Reviews

1,101 Reviews of AutoNation Honda West Knoxville - Service Center

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October 16, 2023

Excellent service. They only charge what is required. Service tech send me picture of service progress. You will be sure that you won’t get rip off at this place. More

by ericlo0510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee, Joseph
Oct 18, 2023 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 06, 2023

The service team provided fast and efficient work on a recall issue, with top notch communication throughout the process. More

by rappuhn53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Oct 09, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 06, 2023

They got you in quickly for service and was polite and accommodating and explained what was to be done. More

by Djmchone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Oct 09, 2023 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2023

Very pleased with the service. Brad Skinner did an excellent job in providing prompt, professional advice and service for both of my vehicles. The service was completed when prom More

by Jerry.Hammonds.llgp4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Oct 09, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 03, 2023

Excellent service, and good work with the customer service representatives, and a good service with the mechanics. Honesty and responsibility with each of them More

by Milania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Amerine and Friend
Oct 07, 2023 -

AutoNation Honda West Knoxville responded

Hi Milania, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 02, 2023

This dealership has always made scheduling and performance of service convenient and professional. Have been a satisfied customer for over ten years. More

by welliverb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whiteaker
Oct 04, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 02, 2023

David Amerine was my advisor and I cannot praise him enough for the service that I received on this visit. It was my first experience with an auto warranty company that I contracted after my original H More

by heddenjt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Amerine, Nick (service dept/did not get last name)
Oct 04, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

October 01, 2023

Auto Nation helped me in a pinch and saved my trip. They were efficient, supportive, and fast. I am very grateful. More

by Tony Gallo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Oct 04, 2023 -

AutoNation Honda West Knoxville responded

Hi Tony, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

September 27, 2023

Joe Schober was my advisor on this visit. Great Customer Service. Efficient. Thorough explanation of services recommended and performed. More

by kathysmith3355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Sep 29, 2023 -

AutoNation Honda West Knoxville responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Honda West Knoxville. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 26, 2023

David Amerine was my advisor on this visit. He made everything very easy and was able to keep me updated in the progress and even got my car done faster than I expected More

by Mferg81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Amerine
Sep 29, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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