AutoNation Honda West Knoxville - Service Center

At least 15 words about this dealership At least 15 words about this dealership At least 15 words about this dealership words about this dealership At least 15 words about this dealership More

AutoNation Honda always provides good and reliable service. We do not feel under pressure at all. service. We do not feel under pressure at all. More

I bought a 2023 Honda Accord and received message that "Software Update is available and refer to owner's manual". I looked in the manual and there was no helpful information that worked. I stopped at "Software Update is available and refer to owner's manual". I looked in the manual and there was no helpful information that worked. I stopped at the dealership and was helped by Daniel Lee. He tried to check the Settings, looked at my owner's manual and mentioned that sometimes there is a hard push that needs to be done for the software update. He asked if I could wait for this to be done. I agreed and within an hour the update was successfully done. Daniel Lee was courteous and eager to assist me in whatever capacity needed to get resolution. He was very thorough and updated me and answered all my questions. It was a pleasure dealing with him. It is because of service advisors like him that AutoNation Honda will continue to have recurring customers. Great customer service and top notch dealership. More

Bought my car here and have had it serviced here ever since. Staff has always been great and easy to work with. I will continue to use this dealership for all my auto needs. since. Staff has always been great and easy to work with. I will continue to use this dealership for all my auto needs. More

The dealership is very efficiently run. The staff is very professional and very responsive to the needs of the customer. I had a factory recall performed and the Service Manager was friend The staff is very professional and very responsive to the needs of the customer. I had a factory recall performed and the Service Manager was friendly and efficient. Took less that the quoted time. More

Joe was great as my service manager. He kept me up to date on my car and worked to minimize cost. He kept me up to date on my car and worked to minimize cost. More

The dealership is very efficiently run. The staff is very professional and very responsive to the needs of the customer. The staff is very professional and very responsive to the needs of the customer. More

Junior is always friendly. The service was done in the time they estimated. I haven't had any issues with them this time or in all the previous visits. The service was done in the time they estimated. I haven't had any issues with them this time or in all the previous visits. More

Autonation takes charge of managing your service, with a specific individual assigned to ensure everything works and communicate to you. They do this effectively. Their service is efficient and ensures th specific individual assigned to ensure everything works and communicate to you. They do this effectively. Their service is efficient and ensures that time it takes to complete the service is minimized. More

Have been using this service department for years and Joe is top notch in taking care of customer service needs! is top notch in taking care of customer service needs! More