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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,101 Reviews

1,101 Reviews of AutoNation Honda West Knoxville - Service Center

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December 07, 2023

We always have a great experience with the service personnel at AutoNation Honda, and plan to purchase our next Honda at this dealership. More

by mcmurtr_family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Dec 09, 2023 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2023

Service was great at Honda. They finished faster than their estimated time, and I was able to work while in their waiting area. More

by Kaleyhanover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Whiteaker
Dec 08, 2023 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

December 01, 2023

I lease my Honda Pilot from this dealership and have all service work performed here. They are a pleasure to work with and always professional. This is a very well run operation. More

by swx322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Amerine
Dec 04, 2023 -

AutoNation Honda West Knoxville responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Honda West Knoxville. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2023

They are always very quick and responsive on any questions or issues with my car. The scheduling system is really easy to use and they are always flexible if I need to change my scheduled time to co More

by alandry2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff and Charlie
Dec 04, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda West Knoxville! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2023

Auto Nation Honda has always treated me like I was their top priority. Brad, in the service department, always goes above and beyond to help me in anyway he can. I’m truly appreciative for everything he’s d More

by katiehartman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Dec 04, 2023 -

AutoNation Honda West Knoxville responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 30, 2023

I purchased my last two cars here. Service department is top notch and the best around. Always efficient, pleasant and professional. Joseph is top notch and a pleasure to work wit More

by Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shober
Dec 02, 2023 -

AutoNation Honda West Knoxville responded

Hi Miller, thanks for your praise and kind comments about our team. If you ever need help, just give us a call. Happy motoring!

November 30, 2023

Excellent service for my 2014 CRV, feels like a new care every time they service it. Highly recommend Auto Nation Honda. West Knoxville More

by don.schreyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Dec 02, 2023 -

AutoNation Honda West Knoxville responded

Hi Don, we're glad you had such a wonderful experience with us! We appreciate your recommendation of AutoNation Honda West Knoxville and we hope to be of service again in the future.

November 30, 2023

Taking my car to Honda was a great idea! They really helped me to figure out what all was wrong with my car and fixed it the same day! More

by macybsykes22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Dec 02, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 30, 2023

I have used AutoNation for repairs on my vehicle since I purchased it new. My service advisor, Danny Lee conducts business in a very professional manner but is also quite personable. I feel as though he g More

by saxmaster63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Lee
Dec 04, 2023 -

AutoNation Honda West Knoxville responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Honda West Knoxville. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 28, 2023

Brad Skinner is a great service rep. Prompt response when I need to schedule. Super efficient when I bring my truck in for service. Honest about what needs to be done with my vehicle. More

by joshcolio1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Nov 30, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brad here at AutoNation Honda West Knoxville! Don't hesitate to call us if you ever need anything. Be safe on the road!