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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,115 Reviews

1,115 Reviews of AutoNation Honda West Knoxville - Service Center

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July 24, 2023

As I’ve stated before, we get excellent service and maintenance on our vehicle. Our serviceman Joe is excellent in communicating with us during our entire wait. We’ve never had a problem with this dea More

by Italianladee55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Schober
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Jul 27, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 24, 2023

I was told they would match other Honda dealers coupons they did not ,they said it cost them too much, and gave me tiny discount , they make you wait too long for an oil change and tire rotation and balanc More

by Scotteastwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lyric Lay ( service manager)
Report | Print
Jul 24, 2023 -

Scotteastwood responded

They should honor other Honda dealers coupons as they say to customers. They say it costs them too much to match the coupon.

July 22, 2023

Honda has always been very courteous and helpful Service rep was friendly professional and kept us informed. He did a great job More

by dhatmakerdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
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Jul 25, 2023 -

AutoNation Honda West Knoxville responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda West Knoxville. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 21, 2023

Service was timely. Service rep was friendly professional and kept us informed. He did a great job More

by Jlocke5553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rrahman
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Jul 25, 2023 -

AutoNation Honda West Knoxville responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda West Knoxville. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 21, 2023

It was a very good service experience. We were pleased with the service experience. Thanks. More

by capps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know their names.
Report | Print
Jul 24, 2023 -

AutoNation Honda West Knoxville responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 21, 2023

Easy to make an appointment. The service and price was explained beforehand. The work was done in less time than was expected. The waiting area is very nice and clean. More

by Wykoff.kathyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Whiteaker, Steven Miller
Report | Print
Jul 26, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 14, 2023

Efficient, courteous and complete explanation of services. Joe has been an excellent service representative. Continues to be customer focused. More

by John Harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Jul 18, 2023 -

AutoNation Honda West Knoxville responded

Hello John, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2023

The best dealership I've ever been to and Mr Schober is the best technician I've ever had More

by jkeith943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shober
Report | Print
Jul 17, 2023 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 12, 2023

They did a good job with servicing the vehicle on a busy day in the service department. More

by jmoffatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Whitaker
Report | Print
Jul 17, 2023 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 12, 2023

On my visit on Saturday, I received good, timely service and received detailed information on new Hondas. More

by Kate
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Report | Print
Jul 17, 2023 -

AutoNation Honda West Knoxville responded

Hi Kate, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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