AutoNation Honda West Knoxville - Service Center

Junior checking us in, and keeping us apprised of the progress during the course of the day, and finally calling to let us know that our vehicle is ready, all went extremely well. progress during the course of the day, and finally calling to let us know that our vehicle is ready, all went extremely well. More

It was easy to schedule an appointment online. I arrived early, but they took my car in anyway without having to wait. The staff explained what would be done and the estimated cost. Servicing o I arrived early, but they took my car in anyway without having to wait. The staff explained what would be done and the estimated cost. Servicing of the vehicle was completed in a timely manner while I waited in a comfortable lounge. This was my first visit and I was pleased overall. More

David in Service deserves all five stars! The oil change was finished in no time! The oil change was finished in no time! More

The service was fast and reliable. The employee who helped me was very knowledgeable and helpful. The employee who helped me was very knowledgeable and helpful. More

Service at Autonation Honda is always a pleasant experience. They finish in a timely manner and don’t pressure you into unwanted services. experience. They finish in a timely manner and don’t pressure you into unwanted services. More

They always provide top-notch service. For this service, the Customer Service Representative was Gracie, who is interning to Danny Lee, and she was fantastic. Thanks! For this service, the Customer Service Representative was Gracie, who is interning to Danny Lee, and she was fantastic. Thanks! More

My service writer, David, is always friendly, upbeat and does his homework before I arrive to let me know, what is due and his recommendations are always spot on! The dealership has been my go to for servi does his homework before I arrive to let me know, what is due and his recommendations are always spot on! The dealership has been my go to for service and buying a new car for 17 years now! Love their positive attitude toward their customers and the quality of the work by the mechanics. Wholeheartedly recommend this dealership for all the reasons above. More

The service representative was very helpful and expedited my maintainence. He found a recall and promptly took care of that also. my maintainence. He found a recall and promptly took care of that also. More

Very professional and very nice clean waiting room Daniel lee was very helpful very pleased lee was very helpful very pleased More

As I’ve stated before, we get excellent service and maintenance on our vehicle. Our serviceman Joe is excellent in communicating with us during our entire wait. We’ve never had a problem with this dea maintenance on our vehicle. Our serviceman Joe is excellent in communicating with us during our entire wait. We’ve never had a problem with this dealership, they always respond with honesty, integrity and great customer service. More