AutoNation Honda West Knoxville - Service Center

Lyric service rep was wonderful!! Excellent customer service!! Very informative and efficient. She made sure everything was taken care of. Very professional. Very pleased with experience! service!! Very informative and efficient. She made sure everything was taken care of. Very professional. Very pleased with experience! More

David and your facility provided great service. It was a pleasant experience. All my questions were answered. Why am I being forced to write 25 words. XXXX XXXX XXXXxx. XXX xxzx pleasant experience. All my questions were answered. Why am I being forced to write 25 words. XXXX XXXX XXXXxx. XXX xxzx More

We have no complaints----he kept us abreast of progress, we were in and out as soon as possible. GOOD JOB!! Don't know why we would need 4 more words to express our opinions in this matter!!! we were in and out as soon as possible. GOOD JOB!! Don't know why we would need 4 more words to express our opinions in this matter!!! More

Trista greeted me with the warmest welcome smile when I needed my vehicle serviced. Detailed explanation of issue, knowledgeable answers and had answers on if possible to clean up floor from leak. needed my vehicle serviced. Detailed explanation of issue, knowledgeable answers and had answers on if possible to clean up floor from leak. More

Joe Schober continually provides great service, answers all my questions and makes sure to check everything. He’s awesome to work with and is always accommodating. all my questions and makes sure to check everything. He’s awesome to work with and is always accommodating. More

Jordan Coleman was most helpful and made this service painless. I will request that he wait on me in the future. Thank you Jordan Coleman! painless. I will request that he wait on me in the future. Thank you Jordan Coleman! More

I bought a 2019 Honda CR-V EXL at this location a year ago. I had a crack in one of my fog lights and scheduled an appointment to have it fixed. We had bought all the extended coverages on this vehicle. T ago. I had a crack in one of my fog lights and scheduled an appointment to have it fixed. We had bought all the extended coverages on this vehicle. The light lens did not look like it was hit by anything and about a few days ago I noticed the light had condensation inside of it with no cracks. Anyway the service guy says it’s not covered and it would be $450 with labor. Anyway they then said they couldn’t even repair it because they DID NOT HAVE the part nor could they ORDER IT!!!!???? What??? A car that’s one year old?? Anyway they said I could but put on “a list” and they could call me if and when they get it. So I call another Honda dealer in town and they have the part... stay away from Autonation Honda on Parkside Drive... More

Westside honda service told me one price and charged me more I used westside honda 20 years but never again I was told one price and I agreed to that price and I was charged over 350.00 more than the priced I wa I used westside honda 20 years but never again I was told one price and I agreed to that price and I was charged over 350.00 more than the priced I was quoted. WARNING DO NOT TRUST WESTSIDE HONDA SERVICE OR THE SERVICE MANAGER. I TOLD THE MANAGER AND HE DID NOTHING>>> More