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AutoNation Honda West Knoxville - Service Center
Knoxville, TN
1,103 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,103 Reviews of AutoNation Honda West Knoxville - Service Center
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July 26, 2021
Access to service and scheduling is excellent. Accommodations while I wait for car service is very good. Only thing missing is a food court like the one down the street at Toyota. Personnel excell Accommodations while I wait for car service is very good. Only thing missing is a food court like the one down the street at Toyota. Personnel excellent. Does seem to have an awful lot of staff doing a lot of walking around. Jan Welker - owner of Honda cars since the beginning of time. More
by mwelker
Employees Worked With
Several, do not remember
July 25, 2021
The last two service appointments I have had were not what I expected. One had a treatment added on to my oil change that was not asked for nor needed. The other, I was told alignment would not be done what I expected. One had a treatment added on to my oil change that was not asked for nor needed. The other, I was told alignment would not be done if it wasn’t needed but was done anyway with all four wheels being in acceptable range. Not sure where my next service will be done More
by Patti
Employees Worked With
Joe Schober (not sure if that is the correct last name) Trista Messer
July 24, 2021
David and your facility provided great service. It was a pleasant experience. All my questions were answered. Why am I being forced to write 25 words. XXXX XXXX XXXXxx. XXX xxzx pleasant experience. All my questions were answered. Why am I being forced to write 25 words. XXXX XXXX XXXXxx. XXX xxzx More
by bob.caldwell
Employees Worked With
David
July 24, 2021
We have no complaints----he kept us abreast of progress, we were in and out as soon as possible. GOOD JOB!! Don't know why we would need 4 more words to express our opinions in this matter!!! we were in and out as soon as possible. GOOD JOB!! Don't know why we would need 4 more words to express our opinions in this matter!!! More
by jcbarton2
Employees Worked With
William Klimek
July 24, 2021
Lyric service rep was wonderful!! Excellent customer service!! Very informative and efficient. She made sure everything was taken care of. Very professional. Very pleased with experience! service!! Very informative and efficient. She made sure everything was taken care of. Very professional. Very pleased with experience! More
by swleath
Employees Worked With
Lyric
July 23, 2021
Trista greeted me with the warmest welcome smile when I needed my vehicle serviced. Detailed explanation of issue, knowledgeable answers and had answers on if possible to clean up floor from leak. needed my vehicle serviced. Detailed explanation of issue, knowledgeable answers and had answers on if possible to clean up floor from leak. More
by wandacroc
Employees Worked With
Trista at Auto Nation Honda in Knoxville, TN
July 23, 2021
Went in for routine service. Received prompt and knowledgeable attention. Was provided a ride home in a short time. Upon picking the car up later was again given all important details and personal a knowledgeable attention. Was provided a ride home in a short time. Upon picking the car up later was again given all important details and personal attention regarding the service report. More
by plastybill
Employees Worked With
Joe Schober
July 23, 2021
Joe Schober continually provides great service, answers all my questions and makes sure to check everything. He’s awesome to work with and is always accommodating. all my questions and makes sure to check everything. He’s awesome to work with and is always accommodating. More
by Lorickf
Employees Worked With
Joe Schober
