AutoNation Honda West Knoxville - Service Center

My service advisor, Brandon actually kept me informed of the progress of my vehicle. He by far has been the friendliest and most informative advisor I have had to date at this service department. I had ser the progress of my vehicle. He by far has been the friendliest and most informative advisor I have had to date at this service department. I had seriously considered never using this dealership again; however, after my experience yesterday I will continue to service my vehicle here. More

I was referred to Joe Schober by a friend, and he's been an excellent person to work with! The entire staff at this location is awesome. Always friendly, efficient, and the work is reliable and well priced. an excellent person to work with! The entire staff at this location is awesome. Always friendly, efficient, and the work is reliable and well priced. I will continue to have my Accord serviced at AutoNation! More

Performed service on my vehicle. Work done quickly and in the time frame quoted. Communicated well during service, and suggested additional work, but was not pushy about it. the time frame quoted. Communicated well during service, and suggested additional work, but was not pushy about it. More

The location is convenient for me, the people who work there are professional and friendly, and I always get good service. there are professional and friendly, and I always get good service. More

Great customer service and a short wait for an oil change and tire rotation and tire rotation More

The service department is Reliable. They have Good customer service. Clean facilities in this dealership. I feel that my service advisor treats me fairly. I have used this dealership for almost thi customer service. Clean facilities in this dealership. I feel that my service advisor treats me fairly. I have used this dealership for almost thirty years. More

The staff is always helpful friends and tend to exceed their commitments. I highly recommend. their commitments. I highly recommend. More

Service rep was friendly, knowledgeable, and patient. I feel I can trust Joe when I come to AutoNation for my service needs. I'll be back in a couple of weeks to have my other Honda serviced. feel I can trust Joe when I come to AutoNation for my service needs. I'll be back in a couple of weeks to have my other Honda serviced. More

Brought car in for oil and transmission service plus tire rotation, wipers and filters for vacation trip. They had car done in 1 hour and service writer gave me some discounts. Always a good experience! rotation, wipers and filters for vacation trip. They had car done in 1 hour and service writer gave me some discounts. Always a good experience! More

Everything was fine regarding my oil change except. My oil quality indicator % was not reset. The window sticker for the next scheduled service was not replaced. I brought my car in once before for an o oil quality indicator % was not reset. The window sticker for the next scheduled service was not replaced. I brought my car in once before for an oil change and it was not done. I drive to Orlando Florida with an oil level that would not even touch the dipstick!!!! This time it looked like the oil had been changed. Indicators are important signs that customers take as careful treatment and trust worthy dealerships. More