AutoNation Honda West Knoxville - Service Center

Bill was very nice and called me when my vehicle was done. Very polite and nice. He had a part ordered for me that covered the oil filter. When I purchased the car, the part was missing. He ordered the done. Very polite and nice. He had a part ordered for me that covered the oil filter. When I purchased the car, the part was missing. He ordered the part and made sure if was there so I only had to make one trip when I got my oil changed. I appreciate that since I work during the day. More

Great service and staff! Very knowledgeable representatives and quick turn around times on standard maintenance. I highly recommend this place for getting work done on your Honda. representatives and quick turn around times on standard maintenance. I highly recommend this place for getting work done on your Honda. More

As usual Joe was great to work with, good communication timely feedback, the primary reason I continue to return to the auto nation dealership for sales and service timely feedback, the primary reason I continue to return to the auto nation dealership for sales and service More

Waited over one week for appointment was the only negative. The person who checked me in was very nice nice and knowledgeable. All around good. negative. The person who checked me in was very nice nice and knowledgeable. All around good. More

Friendly, kind always great to work with! Waiting area is neat and clean! Have coffee and newspapers to read, which helps if you are waiting! neat and clean! Have coffee and newspapers to read, which helps if you are waiting! More

Repair was timely, staff was very friendly, waiting room was neat and clean. The whole process was very organized and went smoothly. Great communication from staff. was neat and clean. The whole process was very organized and went smoothly. Great communication from staff. More

A very pleasant experience! I’ve visited the service department twice. I had such a good experience I plan on using them for my oil changes now as well! department twice. I had such a good experience I plan on using them for my oil changes now as well! More

Repair was completed on time and car was nicely cleaned. Even vacuumed inside. Workers put on masks when they saw mine. I was warned of gas smell from the fuel pump replacement and they were right. Even vacuumed inside. Workers put on masks when they saw mine. I was warned of gas smell from the fuel pump replacement and they were right. More

Lyric is always so nice and explains things in detail. They got me in early and out quickly! I’ve had issues with Service representatives here in the past and Honda worked hard to make things right. I’m g They got me in early and out quickly! I’ve had issues with Service representatives here in the past and Honda worked hard to make things right. I’m glad I gave them a second chance. More

Joe Schober is an excellent service guy. He always greets you with a smile and makes sure all your cars maintenance is up to date. you with a smile and makes sure all your cars maintenance is up to date. More