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AutoNation Honda West Knoxville

Knoxville, TN

4.8
1,700 Reviews
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10117 Parkside Drive

Knoxville, TN

37922

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Showing 1,700 reviews

December 05, 2023

Service was great at Honda. They finished faster than their estimated time, and I was able to work while in their waiting area. More

by Kaleyhanover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Whiteaker
Dec 08, 2023 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

December 03, 2023

Ed was great. No pressure he just answered our questions and let us look. We had decided we was only looking but we saw the vehicle that met all our needs and the More

by combs5123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Pernick
Dec 05, 2023 -

AutoNation Honda West Knoxville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 02, 2023

Overall my experience was good. However I received an email from my salesman with any questions regarding my vehicle I might have. I replied to the email with some comments and ques More

by glooper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Kauffman
Dec 04, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

December 01, 2023

I lease my Honda Pilot from this dealership and have all service work performed here. They are a pleasure to work with and always professional. This is a very well run operation. More

by swx322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Amerine
Dec 04, 2023 -

AutoNation Honda West Knoxville responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Honda West Knoxville. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2023

They are always very quick and responsive on any questions or issues with my car. The scheduling system is really easy to use and they are always flexible if I need to change my scheduled time to co More

by alandry2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff and Charlie
Dec 04, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda West Knoxville! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2023

Auto Nation Honda has always treated me like I was their top priority. Brad, in the service department, always goes above and beyond to help me in anyway he can. I’m truly appreciative for everything he’s d More

by katiehartman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Dec 04, 2023 -

AutoNation Honda West Knoxville responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 30, 2023

I purchased my last two cars here. Service department is top notch and the best around. Always efficient, pleasant and professional. Joseph is top notch and a pleasure to work wit More

by Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shober
Dec 02, 2023 -

AutoNation Honda West Knoxville responded

Hi Miller, thanks for your praise and kind comments about our team. If you ever need help, just give us a call. Happy motoring!

November 30, 2023

Excellent service for my 2014 CRV, feels like a new care every time they service it. Highly recommend Auto Nation Honda. West Knoxville More

by don.schreyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Dec 02, 2023 -

AutoNation Honda West Knoxville responded

Hi Don, we're glad you had such a wonderful experience with us! We appreciate your recommendation of AutoNation Honda West Knoxville and we hope to be of service again in the future.

November 30, 2023

Taking my car to Honda was a great idea! They really helped me to figure out what all was wrong with my car and fixed it the same day! More

by macybsykes22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Dec 02, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 30, 2023

I have used AutoNation for repairs on my vehicle since I purchased it new. My service advisor, Danny Lee conducts business in a very professional manner but is also quite personable. I feel as though he g More

by saxmaster63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Lee
Dec 04, 2023 -

AutoNation Honda West Knoxville responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Honda West Knoxville. We always strive to provide personable and excellent customer service. Thank you again for the review!

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