AutoNation Honda West Knoxville
Knoxville, TN
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Service was great at Honda. They finished faster than their estimated time, and I was able to work while in their waiting area. They finished faster than their estimated time, and I was able to work while in their waiting area. More
Ed was great. No pressure he just answered our questions and let us look. We had decided we was only looking but we saw the vehicle that met all our needs and the No pressure he just answered our questions and let us look. We had decided we was only looking but we saw the vehicle that met all our needs and the rest is history. We purchased the vehicle. The 5 hours we were there was a bit long but all is good. More
Overall my experience was good. However I received an email from my salesman with any questions regarding my vehicle I might have. I replied to the email with some comments and ques However I received an email from my salesman with any questions regarding my vehicle I might have. I replied to the email with some comments and questions and never received a reply. I also texted sales, resent the reply again and still never received a response. The email stated that my purchase did not end with the sale but not getting a response tells me otherwise. More
I lease my Honda Pilot from this dealership and have all service work performed here. They are a pleasure to work with and always professional. This is a very well run operation. service work performed here. They are a pleasure to work with and always professional. This is a very well run operation. More
They are always very quick and responsive on any questions or issues with my car. The scheduling system is really easy to use and they are always flexible if I need to change my scheduled time to co questions or issues with my car. The scheduling system is really easy to use and they are always flexible if I need to change my scheduled time to come in if something comes up. The staff are friendly and knowledgeable. More
Auto Nation Honda has always treated me like I was their top priority. Brad, in the service department, always goes above and beyond to help me in anyway he can. I’m truly appreciative for everything he’s d top priority. Brad, in the service department, always goes above and beyond to help me in anyway he can. I’m truly appreciative for everything he’s done for me! More
I purchased my last two cars here. Service department is top notch and the best around. Always efficient, pleasant and professional. Joseph is top notch and a pleasure to work wit Service department is top notch and the best around. Always efficient, pleasant and professional. Joseph is top notch and a pleasure to work with. More
I have used AutoNation for repairs on my vehicle since I purchased it new. My service advisor, Danny Lee conducts business in a very professional manner but is also quite personable. I feel as though he g purchased it new. My service advisor, Danny Lee conducts business in a very professional manner but is also quite personable. I feel as though he goes out of his way to find the best possible value for his customers. More