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AutoNation Honda West Knoxville

Knoxville, TN

4.8
1,675 Reviews

10117 Parkside Drive

Knoxville, TN

37922

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Showing 1,675 reviews

December 01, 2023

Auto Nation Honda has always treated me like I was their top priority. Brad, in the service department, always goes above and beyond to help me in anyway he can. I’m truly appreciative for everything he’s d More

by katiehartman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Dec 04, 2023 -

AutoNation Honda West Knoxville responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 30, 2023

I purchased my last two cars here. Service department is top notch and the best around. Always efficient, pleasant and professional. Joseph is top notch and a pleasure to work wit More

by Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Shober
Dec 02, 2023 -

AutoNation Honda West Knoxville responded

Hi Miller, thanks for your praise and kind comments about our team. If you ever need help, just give us a call. Happy motoring!

November 30, 2023

Excellent service for my 2014 CRV, feels like a new care every time they service it. Highly recommend Auto Nation Honda. West Knoxville More

by don.schreyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Dec 02, 2023 -

AutoNation Honda West Knoxville responded

Hi Don, we're glad you had such a wonderful experience with us! We appreciate your recommendation of AutoNation Honda West Knoxville and we hope to be of service again in the future.

November 30, 2023

Taking my car to Honda was a great idea! They really helped me to figure out what all was wrong with my car and fixed it the same day! More

by macybsykes22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Dec 02, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 30, 2023

I have used AutoNation for repairs on my vehicle since I purchased it new. My service advisor, Danny Lee conducts business in a very professional manner but is also quite personable. I feel as though he g More

by saxmaster63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Lee
Dec 04, 2023 -

AutoNation Honda West Knoxville responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Honda West Knoxville. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 28, 2023

Brad Skinner is a great service rep. Prompt response when I need to schedule. Super efficient when I bring my truck in for service. Honest about what needs to be done with my vehicle. More

by joshcolio1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Nov 30, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brad here at AutoNation Honda West Knoxville! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 28, 2023

All personnel are friendly, helpful and knowledgeable. The service department has a process that is fast and efficient. I have had five vehicles from the West Knoxville AutoNation location, one a 2000 Acc More

by lilacox07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Schober
Nov 30, 2023 -

AutoNation Honda West Knoxville responded

Hi, thanks for your praise and kind comments about our team. As one of our valued customers, we want to sincerely thank you again for your business and we hope to see you here again down the road!

November 27, 2023

Danny was very helpful and kept me up to date the entire time, and had my car finished the next day with no further issues. More

by EricaF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Lee
Nov 29, 2023 -

AutoNation Honda West Knoxville responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda West Knoxville. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 25, 2023

Brandon and Matt were both so friendly, professional and patient. Both explained everything down to the smallest detail so I was able to make a very well informed decision and feel great about my purchase. More

by Alishere
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon,Matt
Nov 28, 2023 -

AutoNation Honda West Knoxville responded

Hi Alishere, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 24, 2023

Very forthcoming and direct in explaining what the issue was and what the repair would entail and cost. More

by Hondaaccord2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David amerine
Nov 26, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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