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AutoNation Honda West Knoxville

Knoxville, TN

4.8
1,674 Reviews

10117 Parkside Drive

Knoxville, TN

37922

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Showing 1,674 reviews

December 12, 2023

I have had a positive experience with Honda West Knoxville. The service department provided quality work! More

by williamalfredp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Scrober
Dec 13, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 11, 2023

I have had nothing but a positive experience with this dealer every time I get my car serviced. Always on time and very friendly and professional. More

by MMASSANJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Schober
Dec 13, 2023 -

AutoNation Honda West Knoxville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 08, 2023

As a recent widow with 3 Honda cars that have been all serviced at AutoNation in Knoxville, I am a very pleased customer. Brad Skinner is the service specialist that I book with, I know I can advise me an More

by johart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Skinner
Dec 09, 2023 -

AutoNation Honda West Knoxville responded

Hi Johart, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda West Knoxville. Feel free to stop by if you ever need any more help.

December 07, 2023

We always have a great experience with the service personnel at AutoNation Honda, and plan to purchase our next Honda at this dealership. More

by mcmurtr_family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Dec 09, 2023 -

AutoNation Honda West Knoxville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2023

Service was great at Honda. They finished faster than their estimated time, and I was able to work while in their waiting area. More

by Kaleyhanover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Whiteaker
Dec 08, 2023 -

AutoNation Honda West Knoxville responded

Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

December 03, 2023

Ed was great. No pressure he just answered our questions and let us look. We had decided we was only looking but we saw the vehicle that met all our needs and the More

by combs5123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Pernick
Dec 05, 2023 -

AutoNation Honda West Knoxville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 02, 2023

Overall my experience was good. However I received an email from my salesman with any questions regarding my vehicle I might have. I replied to the email with some comments and ques More

by glooper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Kauffman
Dec 04, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

December 01, 2023

I lease my Honda Pilot from this dealership and have all service work performed here. They are a pleasure to work with and always professional. This is a very well run operation. More

by swx322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Amerine
Dec 04, 2023 -

AutoNation Honda West Knoxville responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Honda West Knoxville. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2023

They are always very quick and responsive on any questions or issues with my car. The scheduling system is really easy to use and they are always flexible if I need to change my scheduled time to co More

by alandry2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff and Charlie
Dec 04, 2023 -

AutoNation Honda West Knoxville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda West Knoxville! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2023

Auto Nation Honda has always treated me like I was their top priority. Brad, in the service department, always goes above and beyond to help me in anyway he can. I’m truly appreciative for everything he’s d More

by katiehartman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Dec 04, 2023 -

AutoNation Honda West Knoxville responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thank you so much for being one of our valued guests and we look forward to your next visit!

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