AutoNation Honda West Knoxville

I have now purchased two Hondas from West Side Honda, and specifically from Tyler Campbell. On both occasions, I set out originally to buy a completely different make from a different dealer, but received su specifically from Tyler Campbell. On both occasions, I set out originally to buy a completely different make from a different dealer, but received such poor customer service in those other locations that I decided to buy from Tyler because it was clear he cared and wanted to be sure that I got the best car for my needs, and at the best price, too. He was patient through the process, because it took us a couple of months to make a decision on what we were going to purchase due to some medical circumstances that interfered with our plans. Once we decided to buy, we received a fair price and we were in and out of the dealership and driving home in our new car in just an hour or so. We highly recommend West Side Honda and Tyler Cunningham in particular. More

I had been working off and on for a couple of months with Adam Foster at West Side Honda in an attempt to get a 2012 Civic EX-L. When it turned out that I couldn't afford to get it financially, Adam was ver Adam Foster at West Side Honda in an attempt to get a 2012 Civic EX-L. When it turned out that I couldn't afford to get it financially, Adam was very understanding and told me to just let him know when I was ready. When I finally had the financing in place, I contacted Adam. He went the extra mile to get me the monthly payment I wanted, and he streamlined the process so that I didn't have to sit around for hours on end before I got my car. I went to the dealership, signed papers, talked to the finance manager, had Adam walk me through some of the features on the car, and I was back on the road in my new Civic in about 2 hours. What could have been hours of endless haggling and headaches ended up being relatively smooth and painless, and that is thanks to Adam's efforts. I would recommend Adam Foster and West Side Honda without any hesitation at all. More

Adam was extremely helpful and friendly. I love my new car and feel the price I paid as well as my trade-in allowance were fair. car and feel the price I paid as well as my trade-in allowance were fair. More

I want to upgraded my family car to a large minivan. I first look into a used car, and indeed bought one, but later, I found both my husband and myself are not good at handeling a used car. Then, on the first look into a used car, and indeed bought one, but later, I found both my husband and myself are not good at handeling a used car. Then, on the second day, we returned the used one and get a new one. The whole process was complicated. Fortunately, Adam helped us to get through the process. Other service people are also very helpful and friendly. It is a unique but pleasant experience. More

This was my second time purchasing from West Side Honda. Both times I contacted Adam Foster in the Internet Department. He is very quick with responses and always returned my phone calls. When showing up to Both times I contacted Adam Foster in the Internet Department. He is very quick with responses and always returned my phone calls. When showing up to the dealership he had the car ready for me and with in an hour I was driving away with my new car! The whole staff at West Side Honda seems to want to please every customer that comes through the door!! So I would highly recommend this dealership and Adam Foster! More

It is a good dealership. Kevin and Don are pretty good dealer. I had a good purchasing experience. The most important thing is that I think I got a good price. dealer. I had a good purchasing experience. The most important thing is that I think I got a good price. More

This is our first time purchasing a Honda, and the first time we have requested quotes over the Internet. West Side Honda emailed us a good price for a new Honda Accord which had the exact equipment and fea time we have requested quotes over the Internet. West Side Honda emailed us a good price for a new Honda Accord which had the exact equipment and features we wanted. The Internet Sales Manager, Adam Foster, was very helpful in demonstrating the car's features when we arrived at the dealership, answering our questions, and giving us a test drive. West Side Honda stood by the price which they had emailed to us. (We were charged a dealer service charge of $499, which appears to be standard with Honda dealers in our area.) The Finance Manager, Norman Lagrone, was very helpful and professional in handling our paperwork. We found requesting quotes over the internet to be a very efficient way to purchase a vehicle. More

I LOVE my new Honda Pilot. It drives like a car and is super roomy. Tyler Campbell was a great salesperson. He knew every aspect of the vehicle and was very patient answering all my questions. I highly re super roomy. Tyler Campbell was a great salesperson. He knew every aspect of the vehicle and was very patient answering all my questions. I highly recommend him. The best part - they didn't have the color I wanted on the lot so I got to order a new one right off the assembly line. It only took about 10 days and I drove off the lot with TWO miles on my odometer. It's been over ten years since I've driven a Honda and I'm happy to be a customer again. More

I first contacted Jason by way of the Dealer's Internet Page concerning the Honda Ridgeline. When I arrived at the appointed hour he was readily available to answer my questions about the product. The atmo Page concerning the Honda Ridgeline. When I arrived at the appointed hour he was readily available to answer my questions about the product. The atmosphere was calm and low key without any pressure or stress anywhere to be heard. Jason was very knowledgeable and exhibited no desire to push me into an instant decision. The other salesmen and administrators in the area gradually sauntered by and introduced themselves, offering to answer any questions I might have. I really appreciated the overall calmness conveyed by the entire staff. Thank you. Chan More

Today I came in to have my 2008 honda civic rear brakes checked.Turns out I needed the rotors turned and brake pads put on the rear of the car.I dealt with Sean with out a dout he is the best person I have checked.Turns out I needed the rotors turned and brake pads put on the rear of the car.I dealt with Sean with out a dout he is the best person I have worked with when needing my car fixed. A plus in my book. James Jackson More