AutoNation Honda Valencia - Service Center
Valencia, CA
944 Reviews of AutoNation Honda Valencia - Service Center
Responsive, process was efficient. Finally an appointment where the service rep. did not try to upsell me on what else "could" be done with the car as compared to what "should" be done with the c appointment where the service rep. did not try to upsell me on what else "could" be done with the car as compared to what "should" be done with the car. I have a VPP, Safeguard and Sentinel plans and have bought Honda's for years, but the only bummer in the past has been the "upsell" from the service department. I expect it from sales and during these times of short inventory I would've expected it in service but it was fine. More
I was scheduled for an early morningappointment and was I was scheduled for an early morning appointment and was greeted at my car just as I entered the garage. Jason was at my car immediately. He quickly I was scheduled for an early morning appointment and was greeted at my car just as I entered the garage. Jason was at my car immediately. He quickly looked over my car and wrote me up. The car was done faster than promised. Jason was engaging and efficient. He is someone I would recommend to friends and family. More
The gentleman (Eddie) I worked with was very accommodating. 1) So far the electronic locking door isn't doing what I complained about. 2) He quickly replaced the broken rear piece that I had or accommodating. 1) So far the electronic locking door isn't doing what I complained about. 2) He quickly replaced the broken rear piece that I had ordered. Though I gave you 5 stars, the ability to schedule an appointment is not so good - long time on hold and then appt. times a week in the future. More
The service department that I was dealing with is excellent! Great communication and way more personable than the larger Honda dealerships over the hill in the valley. excellent! Great communication and way more personable than the larger Honda dealerships over the hill in the valley. More