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AutoNation Honda Valencia - Service Center

Valencia, CA

4.8
944 Reviews

944 Reviews of AutoNation Honda Valencia - Service Center

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November 06, 2021

Friendly staff, prompt service. Very nice waiting area.they give you suggestions of others offers and specials. More

by Jrodnrod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Technicians
Nov 06, 2021 -

AutoNation Honda Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 05, 2021

Great service and communication! Always a pleasure visiting. Looking forward to future services with the dealership. More

by pogi736
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Nov 08, 2021 -

AutoNation Honda Valencia responded

Hi. We are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 05, 2021

Henry the sales representative always a pleasure to work with him when purchasing my vehicles. Edwin on the service side always has great customer service More

by MF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Sanabria 10 stars
Nov 06, 2021 -

AutoNation Honda Valencia responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Valencia! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 04, 2021

The service technicians did a great job on the 30K maintenance package I got on my Civic. Took a little longer than expected/promised, but I cleared my schedule for the day, so it didn't bother me muc More

by Kev R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Fadi
Nov 08, 2021 -

AutoNation Honda Valencia responded

Hi Kev, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda Valencia and we hope to be of service again in the future.

November 04, 2021

Fadi was amazing such good help very informative. Very good customer service welcomed once I walked inside. More

by Monique
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fadi , Service Technicians
Nov 08, 2021 -

AutoNation Honda Valencia responded

Hi Monique, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 03, 2021

Jason was very thorough and informative. He is very knowledgeable, friendly and walks you through the process. He is the BEST! More

by Cheryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
November 02, 2021

Jason provided great customer service, he was very helpful and detailed when reviewing the services performed. More

by angelina419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ellis
Nov 06, 2021 -

AutoNation Honda Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 02, 2021

Service advisors didn’t pick up phones nor call back after leaving multiple messages. One that I got a hold of was totally rude. Finally went in and found one young man who was professional. After spend More

by jlazar68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Edwin, Service Technicians
Nov 06, 2021 -

AutoNation Honda Valencia responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (661) 200-9110 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

November 01, 2021

Jason is an outstanding service person. He is very knowledgeable, friendly, and works with you every step of the way. So glad I purchased my car at Valencia Autonation and have Jason helping me with m More

by Theresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ellis
Nov 04, 2021 -

AutoNation Honda Valencia responded

Hello Theresa, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk. Have a great day!

November 01, 2021

The best dealer service in town recommended highly whenever I need them answer me as quick as they are able never last more then 1:30 on waiting room More

by rm1448782
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Gibson, Service Technicians
Nov 04, 2021 -

AutoNation Honda Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Valencia and we hope to be of service again in the future.

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