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AutoNation Honda Valencia - Service Center
Valencia, CA
946 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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946 Reviews of AutoNation Honda Valencia - Service Center
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January 25, 2022
Tina Bell provided excellent customer service . She followed up with me regarding my vehicle. I was told my vehicle would be serviced within 2 hours and it was . Overall I was very happy . followed up with me regarding my vehicle. I was told my vehicle would be serviced within 2 hours and it was . Overall I was very happy . More
by sabreena14
Employees Worked With
Tina Bell
January 24, 2022
Great customer service , very fast I was in and out in 10 min . Every time I get my car service I am treated like family and there’s no other place I feel comfortable taking my car to but here , my oil chang min . Every time I get my car service I am treated like family and there’s no other place I feel comfortable taking my car to but here , my oil change maybe took less than a hour More
by Chefrsoto
Employees Worked With
Eduardo Arreguin, John Fildisis, Service Technicians
January 21, 2022
This was my first time servicing my car here. I had a great experience with Eric D. who was quick and knowledgeable in helping me get all I needed to do for my car done in one visit. I was very pleased w great experience with Eric D. who was quick and knowledgeable in helping me get all I needed to do for my car done in one visit. I was very pleased with the help I received and look forward to coming back for future maintenance More
by lauren_argueta
Employees Worked With
Eric Duarte
January 21, 2022
The staff who helped me is very helpful and honest person. He is also happy person. I hope he will do the same things to others !😀👍 person. He is also happy person. I hope he will do the same things to others !😀👍 More
by Grace
Employees Worked With
Eddie Dilanchian
January 21, 2022
Left my car for oil change and 5 point inspection and the car was ready in an hour. Even got a car wash. Everyone very nice and all was clean. Very happy. Patrick was my representative and he was very knowle car was ready in an hour. Even got a car wash. Everyone very nice and all was clean. Very happy. Patrick was my representative and he was very knowledgeable and very nice. More
by Phyllis
Employees Worked With
Patrick
January 21, 2022
On Jan. 2, 2022 my clock resets at 1:00pm 1-2-2002. I made an appt. for my 2011 CR-V with Auto Nation, Valencia knowing they would fix the issues. When Jason called at the end of the day he said it was: made an appt. for my 2011 CR-V with Auto Nation, Valencia knowing they would fix the issues. When Jason called at the end of the day he said it was: KNOWN ISSUE WITH SOFTWARE ISSUE. NO KNOWN RESOLUTION AT THIS TIME. “THIS IS TOTALLY UNACCEPTABLE”.How can a hugh car company as Honda not know this software had an end date and not have a recall issued ready to replace and update the software. I was ready to buy another Honda CR-V (#4) as soon as cars were more available and this will make me rethink it and look at other brands. Now no one will buy my car with the software issues. Honestly I DO NOT feel safe driving my car any more. When is the next software issue going to happen and get stuck somewhere. I have my grandchildren in my car often and I beyond disappointed and unhappy. Something must be done and soon, More
by STA
Employees Worked With
Jason Ellis
