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AutoNation Honda Valencia - Service Center

Valencia, CA

4.8
944 Reviews

944 Reviews of AutoNation Honda Valencia - Service Center

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October 03, 2023

The only reason that I am unable to give 5 stars was because I had an appointment and still had to wait 2 hours for my car to be finished for regular maintenance service. I think improvement can be made More

by melissagiles1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Oct 05, 2023 -

AutoNation Honda Valencia responded

Hi, thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

September 30, 2023

They provided professional services, and more importantly, they are honest. I have been with this dealership for maintenance for more than ten years. They never tried to sell me any unnecessary s More

by Wei Hong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not knowing
Oct 02, 2023 -

AutoNation Honda Valencia responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 28, 2023

Experience with service Department was Excellent. Easy to schedule appointment and work was completed as expected. More

by 52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac
Oct 01, 2023 -

AutoNation Honda Valencia responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

September 28, 2023

Everything was very well explained to me and I got my car on time and I was happy More

by Houry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
isaac juarez
Oct 01, 2023 -

AutoNation Honda Valencia responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

September 28, 2023

Brought my Honda civic because all my warning lights were on even though the car was running fine. They reset the computer and gave me a coupon for a oil change. I had the car back the same day, all the warn More

by Cornelldad29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Oct 01, 2023 -

AutoNation Honda Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda Valencia and we hope to be of service again in the future.

September 25, 2023

Autonation Honda Valencia is an incredible company and location. The staff are exceptional and professional. They are always on point when I take my vehicle in for service. I appreciate the diligence of N More

by ladee21818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Daly, Junior
Sep 28, 2023 -

AutoNation Honda Valencia responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 24, 2023

We brought our Honda Civic Sport in to replace a flat tire. The service staff did an outstanding job and the car was ready in a timely manner. Good job! More

by Hunska44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ellis
Sep 25, 2023 -

AutoNation Honda Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 18, 2023

I have going to this Honda service/dealership for the last 20 years. They are professional and accommodating. There was noise when I was driving and my attention was called by a gup in the gas pump. I ca More

by uop94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason-service advisor
Sep 22, 2023 -

AutoNation Honda Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 17, 2023

The young guys that work there are rude whit the customer, you should give them a better customer service training More

by Jestrada355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember the name
Sep 19, 2023 -

AutoNation Honda Valencia responded

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (661) 200-9110. We hope to hear from you.

September 16, 2023

Very easy to schedule, communication was very good, All in all the entire process from drop off to pick up went very smoothly. More

by Hshotz@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah, Jason
Sep 19, 2023 -

AutoNation Honda Valencia responded

Hi, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!

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