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AutoNation Honda Valencia - Service Center

Valencia, CA

4.8
944 Reviews

944 Reviews of AutoNation Honda Valencia - Service Center

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April 17, 2023

curtis was great, explain everything about the service, on time fast service. Can't ask for more... More

by jcpacheco7-11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
curtis
Apr 26, 2023 -

AutoNation Honda Valencia responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 15, 2023

Curtis was great! Took time to explain what was going on with my car. I would highly recommend him to a friend. I could tell he takes his job seriously. Thanks aga More

by ZEPHYR LORRAINE SPEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
Apr 26, 2023 -

AutoNation Honda Valencia responded

Hi Zephyr, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda Valencia and we hope to be of service again in the future.

April 15, 2023

Quick and easy interactions with service personnel. No issues with the service. Would be nice if service hours ran a bit longer on weekdays as the current hours map very closely to my work schedule b More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
Apr 26, 2023 -

AutoNation Honda Valencia responded

Hi David, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 14, 2023

My experience with AutoNation Honda was very smooth and professional, I was very satisfied with everything. The service advisor Zachariah was very helpful, friendly and pleasant to me. More

by anna72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachariah Cassettari
Apr 26, 2023 -

AutoNation Honda Valencia responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 14, 2023

First time I came, they did the multipoint inspection with my oil change and stated my battery was in good condition. Just a few days later, my battery dies on me and I have to call AAA. On the paperwork More

by Alyssa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Apr 26, 2023 -

AutoNation Honda Valencia responded

Hi Alyssa, thank you for bringing this matter to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (661) 200-9110 to discuss what we can do to help.

April 11, 2023

My service representative was so pleasant and friendly, she explained everything to me. I had a cup of coffee courtesy of Honda. The scheduled maintenance was completed in under 2 hours. It was a good star More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Marx
Apr 26, 2023 -

AutoNation Honda Valencia responded

We are pleased to hear you had such a positive experience with us, Mike! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 11, 2023

I have had my Hondas serviced at this dealership since 2005. I have known Service Manager William for many years. William is very honest, responsible, polite, and hard working. He has advised me on repair More

by RKYasseri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager William Stehman, Service Advisor Curtis Knauss, Service Advisor Jason Ellis
Apr 26, 2023 -

AutoNation Honda Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Valencia and we hope to be of service again in the future.

April 08, 2023

Prompt and courteous staff. Car completed in less time than estimated. All in all a pleasant experience. More

by David K Madison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Marx
Apr 26, 2023 -

AutoNation Honda Valencia responded

Hi David, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

April 06, 2023

I have always hated taking my vehicle to the dealer for service because I've heard so many negative things about work actually not being done that you have paid for. I took it in because of a recall issue More

by JANKREUTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JASON (SERVICE ADVISOR)
Apr 08, 2023 -

AutoNation Honda Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 06, 2023

The service department is great here. They always provide great customer service and communication, in my experience. I worked with Jason recently and he is a pleasure to work with! More

by melm961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 08, 2023 -

AutoNation Honda Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

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