AutoNation Honda Valencia - Service Center
Valencia, CA
944 Reviews of AutoNation Honda Valencia - Service Center
Curtis was great! Took time to explain what was going on with my car. I would highly recommend him to a friend. I could tell he takes his job seriously. Thanks aga Took time to explain what was going on with my car. I would highly recommend him to a friend. I could tell he takes his job seriously. Thanks again Curtis!!! More
Quick and easy interactions with service personnel. No issues with the service. Would be nice if service hours ran a bit longer on weekdays as the current hours map very closely to my work schedule b No issues with the service. Would be nice if service hours ran a bit longer on weekdays as the current hours map very closely to my work schedule but they are available on Saturday. More
My experience with AutoNation Honda was very smooth and professional, I was very satisfied with everything. The service advisor Zachariah was very helpful, friendly and pleasant to me. professional, I was very satisfied with everything. The service advisor Zachariah was very helpful, friendly and pleasant to me. More
First time I came, they did the multipoint inspection with my oil change and stated my battery was in good condition. Just a few days later, my battery dies on me and I have to call AAA. On the paperwork with my oil change and stated my battery was in good condition. Just a few days later, my battery dies on me and I have to call AAA. On the paperwork they gave me it stated there was going to be a detailed handout of my battery performance, which was not given. I ended up rectifying the situation with the manager, and on my second oil change the same thing happens again. Will not be coming back due to the same error a second time. More
My service representative was so pleasant and friendly, she explained everything to me. I had a cup of coffee courtesy of Honda. The scheduled maintenance was completed in under 2 hours. It was a good star she explained everything to me. I had a cup of coffee courtesy of Honda. The scheduled maintenance was completed in under 2 hours. It was a good start to the week. Thank you. More
I have had my Hondas serviced at this dealership since 2005. I have known Service Manager William for many years. William is very honest, responsible, polite, and hard working. He has advised me on repair 2005. I have known Service Manager William for many years. William is very honest, responsible, polite, and hard working. He has advised me on repairs on multiple Hondas that I have owned throughout the years. I trust him completely. The service advisors who work under his leadership have also been very helpful, communicative, and pleasant. I have recommended this dealership to family and friends and will continue to have my cars serviced here in the years to come. More
I have always hated taking my vehicle to the dealer for service because I've heard so many negative things about work actually not being done that you have paid for. I took it in because of a recall issue service because I've heard so many negative things about work actually not being done that you have paid for. I took it in because of a recall issue and was very pleasantly surprised with the level of service. Jason went above and beyond with his customer service skills. He provided way beyond EXCELLENT customer service. He deserves a BIG FAT raise! I will always request him when I go in for service. More
The service department is great here. They always provide great customer service and communication, in my experience. I worked with Jason recently and he is a pleasure to work with! They always provide great customer service and communication, in my experience. I worked with Jason recently and he is a pleasure to work with! More