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AutoNation Honda Valencia - Service Center

Valencia, CA

4.8
944 Reviews

944 Reviews of AutoNation Honda Valencia - Service Center

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May 18, 2023

Curtis and eddie the mechanic are awesome, goes out of their way to help, they show that they really care bout you More

by art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
facey providence
May 22, 2023 -

AutoNation Honda Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 18, 2023

My car key fell apart and I went to Honda to have it fixed. Curtis was very helpful and explained the process. We thought I could get 2 replacements that day but unfortunately a part has to be ordered More

by peggyflashberg
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
May 22, 2023 -

AutoNation Honda Valencia responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2023

They help me right away. They were very courtesy and friendly. Had my car when they said so. More

by Nicoxenakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwsrd
May 22, 2023 -

AutoNation Honda Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 16, 2023

I always ask for Curtis in the service apartment! He’s the best, couldn’t be more satisfied More

by gonzaleskeila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
May 18, 2023 -

AutoNation Honda Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 16, 2023

Liars who said I had 750 worth of rodent damage to my a/c unit. Went somewhere else and found out there was no damage. More

by Cdurand101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
May 19, 2023 -

AutoNation Honda Valencia responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (661) 200-9110 -- we hope to hear from you soon.

May 15, 2023

Very happy with service received at AutoNation Honda Valencia. they took care of my needs in a timely manner, from setting up my appt. to when I was done and on my way keep up the good work..... More

by larchie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
May 18, 2023 -

AutoNation Honda Valencia responded

Hi Larchie, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

May 15, 2023

I want to thank Curtis for taking care of my car needs. He is always making sure to point out or recommend service that needs to be done. Thank yoj More

by quirartenla80s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis
May 18, 2023 -

AutoNation Honda Valencia responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 12, 2023

Employees are helpful, facility is very clean and work is performed in a timely manner. More

by Gloria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
May 16, 2023 -

AutoNation Honda Valencia responded

Hi Gloria, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 11, 2023

service advisor Ashley provided the best service without any problems. Very knowledgeable and professional. Excellent More

by Joanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley-Service Advisor
May 15, 2023 -

AutoNation Honda Valencia responded

Hi Joanne, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

May 11, 2023

The team at AutoNation Valencia was responsive and friendly. I brought my car in for a recall and there was no upsell pressure for other services. The work was done when promised and when I came in an More

by ChrisM
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl
May 15, 2023 -

AutoNation Honda Valencia responded

Hi Chrism, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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