AutoNation Honda Valencia - Service Center
Valencia, CA
944 Reviews of AutoNation Honda Valencia - Service Center
This dealer is the best place to get your car fixed. They treat you like a person and not a number. It starts with William and then Jason and all the way down to our mechanic Chris. You are the best. They treat you like a person and not a number. It starts with William and then Jason and all the way down to our mechanic Chris. You are the best. Thanks a bunch. More
Everything went well, and even the mechanic came and explained what additional work was needed on my car, that was greatly appreciated. Thank you so much. explained what additional work was needed on my car, that was greatly appreciated. Thank you so much. More
The service department is well represented by Jason Ellis as my service advisor. I honestly felt that I was at a luxury car dealership with every visit. This has been the third visit in the last few months as my service advisor. I honestly felt that I was at a luxury car dealership with every visit. This has been the third visit in the last few months and spent well over $7,000 in two vehicles. Jason has been thorough, communicative and above average for dealing with warrant company issues and their compliance items. More
Honda in general is a very good car, I love driving my Honda fit, looks small from outside and so roomy from inside. The customer service is good in Honda, and so far they’re doing great. Honda fit, looks small from outside and so roomy from inside. The customer service is good in Honda, and so far they’re doing great. More
Their service booking system is horrible. I called, requested my advisor and was given dates she was available. I booked one only to show up and be told oh yeah she’s off every Friday. What t I called, requested my advisor and was given dates she was available. I booked one only to show up and be told oh yeah she’s off every Friday. What the?! Requested the shuttle for a one o’clock apt only to be told the shuttle had already left at 1:03 and I could sit for an hour and wait till 2. Always feel like I have a less than thrilling experience every time I go in for service, which is a bummer. More