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AutoNation Honda Valencia - Service Center

Valencia, CA

4.8
944 Reviews

944 Reviews of AutoNation Honda Valencia - Service Center

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July 17, 2023

This dealer is the best place to get your car fixed. They treat you like a person and not a number. It starts with William and then Jason and all the way down to our mechanic Chris. You are the best. More

by Nita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William, Jason, Chris
Jul 20, 2023 -

AutoNation Honda Valencia responded

Hi Nita, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 14, 2023

Everything went well, and even the mechanic came and explained what additional work was needed on my car, that was greatly appreciated. Thank you so much. More

by mrsfranlondon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
Jul 19, 2023 -

AutoNation Honda Valencia responded

We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

July 13, 2023

We service two Honda Civics here, and have always been very happy with the service provided. They are always very fast, efficient and thorough. More

by Shawn A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, Jason
Jul 17, 2023 -

AutoNation Honda Valencia responded

Hello Shawn, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 13, 2023

Excellent service and very helpfull people from beginning to end. I would not take my Honda anywhere else. More

by tonycanales2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, william, Arlette and Sanjay
Jul 17, 2023 -

AutoNation Honda Valencia responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 11, 2023

The service department is well represented by Jason Ellis as my service advisor. I honestly felt that I was at a luxury car dealership with every visit. This has been the third visit in the last few months More

by tomader8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ellis
Jul 13, 2023 -

AutoNation Honda Valencia responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Valencia. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 09, 2023

Great customer service, Brandon Martinez did an excellent job in assisting us in our concern with our vehicle. Thank you! More

by james_somers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
Jul 12, 2023 -

AutoNation Honda Valencia responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 09, 2023

Great customer service, not too happy with having to replace transmission. I had no transmission issues More

by Frank
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason
Jul 12, 2023 -

AutoNation Honda Valencia responded

Hi Frank, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

July 07, 2023

Honda in general is a very good car, I love driving my Honda fit, looks small from outside and so roomy from inside. The customer service is good in Honda, and so far they’re doing great. More

by Justshay84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot his name.
Jul 10, 2023 -

AutoNation Honda Valencia responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 06, 2023

Great service department, very quick and really friendly. Very easy warranty process. Definetly recommend valencia Honda! More

by Amy Day
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Jul 11, 2023 -

AutoNation Honda Valencia responded

Hi Amy, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 06, 2023

Their service booking system is horrible. I called, requested my advisor and was given dates she was available. I booked one only to show up and be told oh yeah she’s off every Friday. What t More

by CivicLove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Jul 09, 2023 -

AutoNation Honda Valencia responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (661) 200-9110 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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