
AutoNation Honda Valencia
Valencia, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Emailed socal area dealers(approx. 15 dealers) for quotes to lease a Honda Pilot 06 exl with navigation. Brian was the first to call back. No pressure over the phone, quoted exactly what I wanted, didn't tr to lease a Honda Pilot 06 exl with navigation. Brian was the first to call back. No pressure over the phone, quoted exactly what I wanted, didn't try to change the vehicle, did not discuss add-ons, nothing, just quoted what I wanted.. After a couple days of emailing/phone conversations with all dealers who responded, I called Brain back and asked to have the quote put in writing. No problem, he sent it as I talked to him on the phone. Two days later, I talked to Brian again, this time we discussed concerns I had about his price being so low(he said they were being aggressive) and I wanted to make sure there were no hidden costs. He assured me that the price was written in "stone". Tuesday the 6th of December 05. My wife and I arrived at the dealer and was met by Brian. He informed me Lisa (his partner?)would be taking care of us on the deal. Lisa was a pleasure to deal with. We went for a test drive, talked about the vehicle and came back to finish the deal. Since the prices were all settled before I arrived(drive-off and monthly payments incl. tax), I had an instinct this all seamed way tooo easy! Sure enough, back comes Lisa with a figure, let's say not way over what was etched in "stone", but over what was agreed upon. My wife and I calmly stated we were here to take possession of the vehicle at the stated agreed upon drive-offs and monthly payment. No more and no less! Lisa went back off to the managers. 10 minutes later, she returned stating all was taken care of. They wanted to make us happy. And...Make us happy they did!! What a deal. No one in the Socal market could touch this deal they gave us. Some dealers told me to RUN to the dealership who made me the offer. I'm a firm believer in the power of the internet, get the offer in writing before you enter a dealership, take your time, be willing to walk away, don't lose your cool. My wife and I were extremely happy with the way we were treated by Power of Valencia. Brian and Lisa can have my business any day of the week. As long as the price is etched in "STONE" Ha Ha!! More
Where to begin. LIED about my credit report, LIED about an interest rate, quoted me an interest rate and LIED to charge me another on the paperwork. When I caught them on the interest rate switch the mana an interest rate, quoted me an interest rate and LIED to charge me another on the paperwork. When I caught them on the interest rate switch the manager kicked us out of the dealership. On top of that, they played the classic dealership scams of "good cop bad cop" and then said that we were accusing them of being liars. VERY rude overall. Icing on the cake: they kept my driver's license and I had to go get it the next day. Wanted me to see a salesperson to get it back until I got upset and then just gave it back. More