AutoNation Honda Valencia

I made an appointment for an oil change at 7:00am, basically I was the first customer. I still had to wait 1 hour for my car. Last oil change I got at the dealer I paid $50.00 this time the price went basically I was the first customer. I still had to wait 1 hour for my car. Last oil change I got at the dealer I paid $50.00 this time the price went up to about $80.00. That’s ridiculous! Am I going back? NO, thanks More

The service was first-rate until the end when I had to wait over ten minutes for the attendant to bring my car around to the waiting area. I even went looking in the lot and found my car just a few yards wait over ten minutes for the attendant to bring my car around to the waiting area. I even went looking in the lot and found my car just a few yards away, but I didn’t have my keys. I asked several passing people if they could get the keys and bring my car around to the waiting area, but I was completely ignored. After I loudly complained, an attendant finally came out with my keys and pulled my car around to the waiting area. This all took place in 100 degree heat. Very disappointing. More

Great customer service w/the service advisor.Don't like Great customer service w/the service advisor. Don't like that it takes a act of God to talk to someone. I don't like having to deal with the call cen Great customer service w/the service advisor. Don't like that it takes a act of God to talk to someone. I don't like having to deal with the call center. Don't like that the shuttle isn't up and running. They claim it's due to Covid. I think the company is just using that as a excuse. Honda could offer Uber service again. More

They are very helpful and good to deal with.for our Honda Pilot Pilot More

They worked hard just to get me the car i wanted ! Best Honda dealership around ! Big help from Mario and Carlos for making it happen ! Honda dealership around ! Big help from Mario and Carlos for making it happen ! More

Did an oil change and also the recall for my car. It was full thank when I bring my car but get back my car only have a quarter a thank . I called in regards to this issue but no one gets back to me or call full thank when I bring my car but get back my car only have a quarter a thank . I called in regards to this issue but no one gets back to me or call me back . Gas is expensive and I’m on the budget .I never have a problem before with your service, until this time . Hope this will resolve. More

I dealt with several people while my car was in the dealership and all were very helpful and nice. I had a very good experience! dealership and all were very helpful and nice. I had a very good experience! More

Dealer I can trust, people are very good. Excellent Dealer I can trust, people are very good. Excellent service, very friendly, advisory, another word I love Valencia Honda and their services and thei Dealer I can trust, people are very good. Excellent service, very friendly, advisory, another word I love Valencia Honda and their services and their people More

Despite a reduced service staff, the team at Honda Valencia always go out of their way to provide service for my 2017 Ridgeline. In this case, they squeezed my truck into an already overbooked schedu Valencia always go out of their way to provide service for my 2017 Ridgeline. In this case, they squeezed my truck into an already overbooked schedule for which I am grateful. More

I was so pleased with communication from Eric Duarte and getting my new battery installed. He went above and beyond for me. getting my new battery installed. He went above and beyond for me. More