AutoNation Honda Valencia

Bought a new car here on June 14. Sales process was smooth, but everything afterward has been frustrating and unprofessional. I canceled a warranty add-on on June 16. Despite multi Sales process was smooth, but everything afterward has been frustrating and unprofessional. I canceled a warranty add-on on June 16. Despite multiple follow-ups and two emails from the general manager looping in her finance team (I was cc’d both times), I’ve received no confirmation and no refund. The finance team has not responded once. The dealership also hasn’t deposited the loan check from my lender, even though they received the funding code on June 15. It’s now June 25th. Still no action, no update. I don’t usually leave reviews, but the lack of follow-through on two basic financial matters, after nearly two weeks, is unacceptable. A good sales experience doesn’t matter if everything after the sale falls apart. More

Zach -what a great person and stellar Professional service advisor. Came in for a recall part check, and Zach was extremely helpful in providing answers and a great experience service advisor. Came in for a recall part check, and Zach was extremely helpful in providing answers and a great experience More

Highly recommended dealership. Fast, easy and upfront pricing. Highly satisfied with the quick and efficient process. Fast, easy and upfront pricing. Highly satisfied with the quick and efficient process. More

I leased my Prologue & had a great experience during that process. Mario & Lenin are amazing! Close to a month later, I had to return due to a tire puncture. Service advisor Grant L was great. He got my vehi process. Mario & Lenin are amazing! Close to a month later, I had to return due to a tire puncture. Service advisor Grant L was great. He got my vehicle checked in quickly & was very professional & personable. The service was done efficiently & effectively. Also, I want to thank Mario & his sales team for recommending the right services to add to the purchase of my vehicle. AutoNation Honda Valencia is great!! More

Very professional and courteous. All questions were answered. Everything was explained with clarity. Very happy. All questions were answered. Everything was explained with clarity. Very happy. More

After service was complete the car was returned with no wash, what is the criteria for a car to be washed after service wash, what is the criteria for a car to be washed after service More

I had a fantastic experience purchasing my new CR-V from AutoNation Honda Valencia. The entire team was professional, friendly, and genuinely helpful from start to finish. Everyone I worked with made the pr AutoNation Honda Valencia. The entire team was professional, friendly, and genuinely helpful from start to finish. Everyone I worked with made the process smooth and stress-free. I never felt pressured, and they took the time to answer all my questions and walk me through every step. I highly recommend this dealership if you’re looking for transparency, excellent service, and a team that actually cares about your experience. More

We dropped off our 2024 Odyssey for a service and were helped by Irasema Marroquin. She was very friendly and polite. She made sure we were completely taken care of and provided updates of when our car helped by Irasema Marroquin. She was very friendly and polite. She made sure we were completely taken care of and provided updates of when our car would be ready. She made my wife and I very comfortable and we will definitely be coming back for service. She provided the best customer service and had a great personality. More

Service advisor Irasema is nice and knowledgeable and advised me of all my options technicians were great and overall service was great advised me of all my options technicians were great and overall service was great More

They provide shuttle to take customers home but for those with only one car, additional cost is added to the ride back with the already high cost of maintenance services or repairs. with only one car, additional cost is added to the ride back with the already high cost of maintenance services or repairs. More