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AutoNation Honda Tucson Auto Mall

Tucson, AZ

4.7
1,697 Reviews
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810 W Wetmore Rd

Tucson, AZ

85705

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Showing 1,697 reviews

August 31, 2021

I had an excellent experience at Honda AutoNation. My sales person Eddie Holguin gets 10/10 in every way! Thank you! Also the finance city was great. He had excellent people skills and the guy who worked More

by nancyabomber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Holguin
Sep 03, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your kind review; we are happy to pass along your comments to Eddie here at AutoNation Honda Tucson Auto Mall! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 30, 2021

The second time I asked for my parking lights to be replaced it was never done! I paid for new windshield wipers, they were put on wrong! More

by lindalou111047
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rather not
Sep 03, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are deeply disappointed by your experience at AutoNation Honda Tucson Auto Mall. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

August 30, 2021

I worked with Carlos (internet sales) and I could not have asked for anything else. I drove down to Tucson because I could not find the vehicle I was interested on, nor would they work with a price I was More

by Darlene
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Varela
Sep 03, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi Darlene, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Tucson Auto Mall. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

August 29, 2021

We had a static noise fron the speakers that was recalled . After we had the work done the cars main console shuts off due to a bad grounding issue. We took it back and they said it was fixed. When we got th More

by Ben parks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter Ta
Sep 03, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (520) 549-2238 to discuss what we can do to help.

Sep 13, 2021 -

Ben parks responded

This is the general # that goes to a call center. When i call the receptionist says all service members are busy. At the very least could you give me the GMs name?

August 27, 2021

I had to reschedule my appointment, and it was effortless. I was told what was being done and why and how much. Greg was very helpful. I appreciated that he wore a mask. Sorry with the pandemic th More

by drmelusmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GREG
Sep 03, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 27, 2021

My new Civic had a bad battery and Honda got me in and got me a new replacement. Thanks to Scot Evans who managed to get me in early. More

by Marmrt71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scot Evans
Sep 03, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 27, 2021

Matt was courteous and helpful. Sold me a vehicle without all the games. I appreciated the ease and the stress less acquisition. More

by Tcoro219
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt N
Sep 03, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 27, 2021

It is my first time at Honda service, I feel very confident about health safety in waiting area, good environment More

by nctapiac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Sep 03, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 27, 2021

The AutoNation team, specifically Alison, Vince and Richard are very customer centered and also are patient with many questions in explanations of the many features on each of the cars. I would highly More

by kentkiefer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison, Richard, Vince, Peter Ta
Sep 03, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 27, 2021

Everything was very good except the wait time for and oil change and inspection which took two hours. Brandon was very professional and showed a genuine interest in taking care of my car. Thought he was an More

by sidneywilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon (service dept.), Peter Ta
Sep 03, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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