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AutoNation Honda Tucson Auto Mall

Tucson, AZ

4.7
1,697 Reviews
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810 W Wetmore Rd

Tucson, AZ

85705

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Showing 1,697 reviews

September 09, 2021

Very disappointed. Salesman discribed vehicle functions and after we purchased the vehicle it did not have a wireless phone charger as salesman claimed. Salesman obviously didn't know his product. We didn' More

by Mariofigueroa2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter Ta
Sep 14, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda Tucson Auto Mall take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (520) 549-2238 -- we hope to hear from you soon.

Sep 15, 2021 -

Mariofigueroa2 responded

We are out of town. Will call you when I get back.

September 09, 2021

Always great service. Usually use Mike, but always have a good experience no matter who we end up working with. Will keep buying Hondas to work with this service department. More

by brookestreicher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Lee
Sep 14, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 08, 2021

No complaints Ros and Todd were great it just took much longer than I expected But thanks I’m very happy Norbert I am satisfied More

by nschrothe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Sep 09, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 08, 2021

Gregg cheesbrough gave us great service while being inundated with customers. He got us in and out early without an appointment. He deserves employee of the month! More

by Miller6025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg cheesbrough, Peter Ta
Sep 09, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Tucson Auto Mall! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 08, 2021

Very nice experience, I live in Scottsdale all discussion went smoothly to make a deal. Went one day signed documentation got the car. Thanks Aaron and Charlie More

by aruncrv82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Bloom, Charlie
Sep 09, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Tucson Auto Mall! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 08, 2021

Dealership was nice and clean, employees were helpful, kind and professional. Can't say enough good things about my salesman Joe Gonzalez! He was extremely kind and helpful in helping me with my first ne More

by nuttyone7083Tyler P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Sep 09, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your kind review; we are happy to pass along your comments to Joe here at AutoNation Honda Tucson Auto Mall! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

September 07, 2021

I had a good experience coming into the dealership after. The first tow was not ableto get the car in before you closed. By the time the 2nd tow could pick the car up it was early the next morning that I h More

by mwbingham_3968
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Pascatori (not sure of spelling)
Sep 09, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Honda Tucson Auto Mall. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 06, 2021

The best service I had ever experience My car has 52k The best service I had ever experience My car has 52k miles and the problem it had was covered by manufacture warranty I am extremely happy with e More

by Ignaciocpardo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon, Peter Ta
Sep 09, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 06, 2021

Car was dropped off, I was told 3 hours it took them 7 hours, they had to order parts would take up to a week to get! My car was filthy dirty when I got it back from them power washing the engine! More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott
Sep 07, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi Mary, we are deeply disappointed by your experience at AutoNation Honda Tucson Auto Mall. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (520) 549-2238 to discuss what we can do to help.

September 05, 2021

I took my husband’s 2007 CRV in for an oil change. I seldom drive his vehicle and it was steering like a truck. I wasn’t surprised when I was told there was a small hole in the power steering hose. Very More

by crbaylorco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough
Sep 07, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

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