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AutoNation Honda Tucson Auto Mall

Tucson, AZ

4.7
1,697 Reviews
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810 W Wetmore Rd

Tucson, AZ

85705

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Showing 1,697 reviews

November 10, 2021

The service agent Greg is alway friendly, patient and informative making it less intimidating for me as a female to bring my car in. I can feel confident that I’m getting what I need done on my car witho More

by Allenwife2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Cheesebrough, Peter Ta
Nov 14, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 10, 2021

I must have arrived at a bad time. It too about 15 minutes to talk to a Service Advisor. Who was still on a phone. He charged me for a FULL synthetic oil change. I usually get a 50 % synthetic chan More

by nc-oliver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Nov 14, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

November 10, 2021

Aaron Blom was terrific! Efficient and thorough. The final price was really the final price. More

by DeeDee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Blom
Nov 14, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 09, 2021

I was greeted by a young man as I pulled up my car for service. Courteous and prompt. More

by gromoskg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Phelps
Nov 14, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 08, 2021

Individual sales person was responsive online but I didn't feel like the dealership really cared about my satisfaction with my purchase. We bought a vehicle which was driven in from another of their lo More

by Luiksfam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caitlin Frelke
Nov 10, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi. Thanks for the feedback. We strive to provide excellent service to our customers at AutoNation Honda Tucson Auto Mall. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (520) 549-2238 to discuss what we can do to help. Take care.

Nov 16, 2021 -

Luiksfam responded

I left a voice mail 5 days ago and have not had a response.

November 07, 2021

Gregg was very pleasant and helpful during my recent service appointment. He reviewed all services provided clearly prior to payment and brought the car around to me. Very professional! More

by doro120deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Nov 09, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 06, 2021

Greg always gets my car in a timely manner, answers all my questions. He is very reliable and has a good idea of what my car needs to be safe on the road. More

by ldenniston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough
Nov 06, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Tucson Auto Mall. Don't hesitate to call us if you ever need anything. Be safe on the road!

Nov 06, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Tucson Auto Mall. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 05, 2021

Brandon did a great job getting my car taken care of and we decided to do a few other things to the car in the near future. More

by billvoigt7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I worked with Brandon. I have no idea who Peter Ta is.
Nov 08, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Tucson Auto Mall. Drive safe, and we'll see you on the road.

November 05, 2021

Everyone at this dealership was very kind, informative and helpful to my husband and myself. More

by M.rmolinares3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Lazaro
Nov 08, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Tucson Auto Mall! If you need more help, our team is available to talk -- safe travels!

November 05, 2021

Always available, timely, helpful.service representative has worked with me since I bought vehicle. Highly recommend. More

by jereschultz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Nov 08, 2021 -

AutoNation Honda Tucson Auto Mall responded

Hi. We are pleased to hear you had such a positive experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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