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AutoNation Honda Tucson Auto Mall

Tucson, AZ

4.7
1,697 Reviews
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810 W Wetmore Rd

Tucson, AZ

85705

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Showing 1,697 reviews

January 18, 2022

My service tech was excellent and knew what I had done the last time I had my car serviced. He explained what would be done and called with updates my car was completed in the time expected More

by Jshaney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beeman
Jan 20, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi Jshaney, your satisfaction is our top priority. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 18, 2022

Excellent customer service relations by sales person. Answered all questions completely. Definitely "no pressure" experience. More

by dvinten
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Navarro
Jan 21, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk! Have a great day!

January 18, 2022

The service was great. Mr. Beeman, the service manager, went out of his way to make sure everything was taken care of. The only thing that lacked was the fact the car was not washed after servicing. Other More

by rich.greenway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beeman
Jan 21, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Have a great day!

January 18, 2022

The service advisors Jon, John & Scott were awesome. My advisor Jon was with another customer so the other John got me started. My Jon was off when I picked the vehicle up so Scott checked me out. I Was gr More

by Vickie Clement
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Phelps, John & Scott, Peter Ta
Jan 21, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello Vickie, thank you for taking the time to share your feedback with us. We are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk! Have a great day!

January 18, 2022

I always enjoy dealing with the employees during my service visits. The service writers are always friendly and do an excellent job of getting my car scheduled and taken care of. The writer this time w More

by vaughnhageman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Beeman , Peter Ta
Jan 21, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, thank you for your positive review. We're happy to have been of service to you. We are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk! Have a great day!

January 17, 2022

Fantastic service department! Easy to schedule appointments, very courteous and professional and were done ahead of schedule with the service on our CRV. More

by krfeldman3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
cheesebourough
Jan 20, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 17, 2022

They didn't try to pull a "market adjustment" add on like many others dealers do today, however they told me they would give me a fair amount for a trade in then when I brought it in they low-balled me. A l More

by james.pager
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pasquale
Jan 20, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi James, we really appreciate your feedback! We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (520) 549-2238.

January 17, 2022

All of the people involved in my transaction were patient and respectful during my purchase. I had moved from the east coast the day before and Bob Navarro immediately offered to help me find what I was int More

by Susan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Navarro, Pat Russo, Vincent Adams
Jan 20, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi Susan, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Tucson Auto Mall! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 16, 2022

Polite ,punctual ,answered questions, appropriate pricing, easy to schedule appointment, clean waiting room, will go there for my next service More

by grandmar1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jan 18, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

January 16, 2022

My Honda CRV has its regular checks with AutoNation. I am very satisfied with the service. It is fast and reliable. More

by San Vriens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 19, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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