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AutoNation Honda Tucson Auto Mall

Tucson, AZ

4.7
1,697 Reviews
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810 W Wetmore Rd

Tucson, AZ

85705

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Showing 1,697 reviews

January 21, 2022

No BS service. No upsell pressure. They will not come back and you questionable parts or services like the dealer next door does. Service advisor Gregg looks out for the customer, not the bean counters. More

by ghodge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg
Jan 25, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 21, 2022

Joe was great, he accommodated my request to handle everything outside due to my COVID concerns. He was easy to work with and made himself available later in the week to provide a complete run-through More

by suethompson7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Jan 25, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of AutoNation Honda Tucson Auto Mall and we hope to be of service again in the future.

January 21, 2022

Due to covid no ride home while car being serviced, so had to wait at dealership almost 2 hours for oil change. More

by Momojane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jan 25, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we take your feedback very seriously and thank you for bringing this to our attention. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

January 21, 2022

John did an excellent jobIt is not easy to make just an John did an excellent job It is not easy to make just an oil change . they do not answer the phone. More

by danielemily2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Beeman
Jan 25, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we regret your experience with us here but are glad you brought this to our attention. If you'd like, please contact our General Manager at (520) 549-2238. We'd appreciate the chance to make your experience a positive one.

January 20, 2022

I have been using service is excellent and I have been using this dealership for 20 years. Gregg always visits my car and points out items that need service. He covers the items that need attention, On More

by ggrove7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Cheesbrough, Peter Ta
Jan 22, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

January 20, 2022

I have been going to this dealership for 28 years, even when it was Dobbs Honda. My service advisor is Gregg C. He is very efficient, knowledgeable and always very friendly. I would also like to thank C More

by jmlovstrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Service Tech
Jan 23, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 20, 2022

This was my first experience with the service department and I was very pleased. Jon arranged a pit stop for me before I took my new car on a road trip. They made sure the car was safe for the trip and ad More

by srwilbee@msn.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Phelps, Peter Ta
Jan 25, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 20, 2022

Enjoyed my car buying experience even in this hard car buying climate. Hondas employees were excellent, attentive and helpful. More

by Jean Lewis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Assad Alassady, Nick and Vincent
Jan 25, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi Jean, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

January 19, 2022

Happy with my purchase. My sales person Pat took good care of me. He was knowledgeable and efficient. The finance team beat my credit union offer. Overall the was a good experience More

by joe.behlke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Russo
Jan 21, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 19, 2022

Gregg did a really good job. Very efficient. Met hime for the first butte. I will be back. More

by masnet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ta
Jan 21, 2022 -

AutoNation Honda Tucson Auto Mall responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

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