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AutoNation Honda Thornton Road - Service Center

Lithia Springs, GA

4.4
450 Reviews

450 Reviews of AutoNation Honda Thornton Road - Service Center

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June 16, 2023

Service tech was exceptional and knowledgeable - less than to complete service. Excellent price for maintenance More

by cokecomm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service technician
Jul 27, 2023 -

AutoNation Honda Thornton Road responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

June 15, 2023

I was not happy because I was told I would be charged $170.00 for a diagnostic fee when in fact they take your car back and come back with everything you need to have done. When I asked for the technici More

by kraken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Yerby, Heylee Heidke
Jun 19, 2023 -

AutoNation Honda Thornton Road responded

Hello, we are disappointed to learn of your experience here at AutoNation Honda Thornton Road, but will take this opportunity to improve. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (770) 674-6078.

June 12, 2023

Enjoy my experience ever time with Mr. Larry Reynolds best associate hands down and detailed attention More

by MsViv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Reynolds
Jul 27, 2023 -

AutoNation Honda Thornton Road responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

June 08, 2023

No communication from the service rep. when I was able to get in touch (by going to the place) I was initially given an after market lower price. I said ok. lo and behold they went with th More

by cdwillia03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ram
Jun 13, 2023 -

AutoNation Honda Thornton Road responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Honda Thornton Road take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (770) 674-6078 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

June 07, 2023

Everyone very helpful and knowledgeable in the service department especially Joseph at AutoNation Honda Thornton road. More

by map12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Yerby
Jul 27, 2023 -

AutoNation Honda Thornton Road responded

Hi, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! Take care!

May 31, 2023

I used the service center and keep up the good communication. I left my car and they let me know when was ready. No need to waste time waiting. More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Jul 26, 2023 -

AutoNation Honda Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to reach out to us if you need anything. Have a wonderful day.

May 27, 2023

I purchased my car at this dealership and always have service here they know my car and keeps me informed at every service date what is needed no more no less they are very knowledgeable at AutoHonda Tho More

by thankful453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ram Garcha
Jul 26, 2023 -

AutoNation Honda Thornton Road responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

May 22, 2023

Auto Nations have the best customer care service. They take care of your car and make sure you are satisfied before leaving the lot. More

by Cathy _moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charla Conway
Jul 26, 2023 -

AutoNation Honda Thornton Road responded

Hi, we are so happy to read such a great review about AutoNation Honda Thornton Road! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 18, 2023

Top notch customer service & vehicle care! Opened on time and left at a reasonable quick time. More

by aibexcobra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph, Brayan
Jul 26, 2023 -

AutoNation Honda Thornton Road responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 18, 2023

Came in for an oil change on my 2019 Accord Sport facility very welcoming. I left the facility with a new 2023 Accord Sport Hybrid and I love it. More

by qiniagreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayo
Jul 26, 2023 -

AutoNation Honda Thornton Road responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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